To enable myself to communicate with the residents, speaking clearly and directly gets the message across . Good communication skills are vital for working in health and social care as they help to develop positive relationships with the residents and their family's and friends so myself and colleagues can understand and meet the needs of the residents. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. When I communicate with the residents it is important that i understand how each resident is feeling and what they want to say. I can do this by observing a variety of reactions.
B) Wishes and preferences; - To make sure the individual is happy with the service being provided and can feel comfortable with the member of staff and be able to talk to them about any problems or issues they may have. AvExplain how good communication can have a positive effect on the way a social care worker interacts with; A) Colleagues; - It can help with teamwork by understanding how others are working. It also means that everyone will know what is going on and can follow the same methods. B) Individuals using the service and carers; - The individuals
If I work as part of a team, I will need to work alongside colleagues and share a workload. If there are good relationships, then working becomes easier because people will co-operate and trust develops. The key relationships are with the people you support. Your skills in building a relationship will be an important part of ensuring that the identified outcomes are met. People who have decide that they want some support in their lives need to be sure that they are working with someone who is honest and trustworthy, can keep confidences and is committed to working in their best interest.
Use and Develop Systems that Promote Communication. The range of groups and individuals whose communication needs must be addressed in my job role is wide, and includes: * Service users * Families and friends * Advocates * Colleagues * CQC * Health professionals * Social services. Effective communication in care settings helps both care workers and people who use care services to form good relationships and to work well together. People communicate most effectively when they: * Feel relaxed. * Are able to empathise with the other person.
Promote communication in health and social care or children and young people’s settings (SHC 21) 1.1 Identify the different reasons people communicate Communication is an important part of everyday life. We communicate with each other to develop relationships, give and receive information, express needs and feelings, share thoughts and ideas, show compassion, give comfort and we communicate to affirm one another. There are two types of communication, verbal and non-verbal Verbal communication – communicating using written words or spoken words Non-verbal communication – communicating using body language, eye contact and touch 1.2 Explain how effective communication effects all aspects of own work Communication is an extremely important relationship building skill in a care setting. If there is no communication then it is near on impossible to form a relationship with the patients in our care. First of all we need to share information about the patients with colleagues and other practitioners from other care agencies to form a knowledge base about the young person so that we can offer the best and safest care possible from day one.
* To provide continuity of care and giving clear guidance. Aii: Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. * Effective communications is done on the basis of relationships we build either personal or professional. For the most effective communication is to pass on clear, concise, informative and accurate information in order to eliminate/decrease the possibility of mistakes/risks to our work colleagues or residents and this is very important. To do this we can build a strong and trusting team and this builds relationship with other work colleagues, residents and other professionals.
A service user can either gain the trust and understanding from the care worker and therefore communicate with ease. If there is good communication between staff it motivates a better working relationship and makes sure that all tasks are met to a high level of standard. If there is poor communication in a care setting then how would the care workers be able to understand an individuals needs and wants, e.g. Good communication amongst staff and service
As a health professional if you want to deliver good quality care you need to communicate effectively and it will also help you to learn the needs of your client this is important because so that the service user knows they are in good hands and it also gives them an idea on what is going to happen. You will learn several new details about the
Unit 4222-301 Promoting communication in health, social care or children’s and young people’s (SHC 31) Outcome 1. Understanding why effective communication is important in the work setting * Identifying the different reasons people communicate People communicate in order to share information, establish and maintain relationship. It can also be used to bring out changes in attitudes and to motivate people. People communicate to inform others of their emotions like sadness, joy and satisfaction. Communication is very important when it comes to developing a positive relationship with service users and their families, as well as work colleagues and other professionals.
Unit 301 Outcome 1 1.1 People communicate to maintain relationship with others to share information, give instruction, knowledge, to be understood, to understand and to show others that they are valued. Communication is very important tool to a carer as it is will meet the needs of vulnerable adults. It a basis requirement of my role to communicate with the clients and there families, other members of staff on a daily basis. Communicating with other members of staff will ensure effective team work and continuity of care. As a carer I would discuss the options and choices to the client that is available to them and allow them to make a informed choice regarding to their care.