Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care. The two contents, or types of circumstances, in which communication and interaction occur are one to one group contexts One to one communication occurs when one person speak with or writes to another individual. This happens when someone who is living in a care home might want to meet and talk to a care professional because they might have health worries or personal concerns. For example one to one communication also occurs when care professionals meet with and talk to each other or with the partners, relatives or friends of people receiving care. Communication in one to one situation is most effective when both parties are relaxed
Being a good listener shows respect. To ensure you don’t fall into the rut of in effective communication, pay attention to your words, body language and listening skills. Learn about Assertive communication, the benchmark for healthy relationships. Assertiveness means expressing your feelings, beliefs, and ideas without infringing on the rights of others. When we are assertive, we are honest, direct, and respectful.
P1: Explain the role of effective communication and interpersonal interaction in a health and social care context Communication can be described in many ways; talking verbally, interacting physically, passing or sending a message and sign language. Effective communication is important in health and social care settings because it will build a good relationship between the services users and care workers. This will enable care workers them to gain their trust from the service users which will keep a good bond between each other. So the first impressions of care workers should be polite, welcoming and good in order for them to value the care workers. There are several different forms of communication.
With good communication comes co-operation and good development. This reduces the risk of misunderstanding. It also allows you both to feel valued and respected. If the communication is effective, it will create a calm and happy environment for all. You may have to adapt communication to different groups * Hearing and visual impairment * Diversity * Cultural and social makeup’s * Ethnic backgrounds * Disability * Levels of learning development It is important to assess the different communications need for different people.
The way in which we communicate with these different groups can be varied, but the basic principle remains the same. Relationship problems can develop when individuals have a lack of communication, or do not have the skills to communicate effectively. These skills include clear expression, good listening skills and being able to adapt to different situations. We communicate in different ways: The way we speak – tone of voice Gestures Body language Facial expressions The person we are communicating with needs to feel at ease and given the chance to communicate back with comfort and confidence. It is also important to listen and to use positive body language (may be shown by nodding etc) use the appropiate facial expressions and give eye contact.
It can be a conversation in which two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important as it allows the health care worker to perform their role effectively, allowing them to work alongside their colleagues whilst developing supportive ties with the users of the service who come from different types of backgrounds, cultures/ and religion. People with communication disabilities are at risk of not being able to communicate effectively with their health care professionals and this could have an impact directly on their health. Good communication is the foundation to successful relationship i.e. patient and carer, Importance of intercourse: Communication is really important in health and social c ar because it changes the route great deal morsel and shows you the differences in people.
Amy Coombes P1 – Explain the different types of communication in the Health and social care environment Communication is the exchange of conversation/information by speaking, writing or using some other medium. In health and social care different types of communication are used in order to make sure information is given/received in the correct way. One to one communication When interacting with a new person a positive emotional atmosphere must be created so the individual feels comfortable and ready to receive the information. (Greeting/warm up stage) Once the person feels relaxed they will be prepared to talk about issues/receive information. (Conversation/information exchange) After the conversation the person should be left with a sense of value and respect by using an appropriate phrase.
Listening is and active process which means that it requires effort with the ears, heart, and mind. Maintaining a safe and encouraging environment for communication allows it to be more effective. Observing a conversation gives many examples of effective communication used by people, that people are unaware of and just comes natural. Most of participants of the conversation were attentive. They expressed attention and support to the person talking by leaning forward, facing the speaker and relaxing (Wood & Schweitzer, 2010).
Unit 1 Principles of communication in Adult Care settings 1.1 Peoples need to communicate to socialise, to build relationships, express needs, feelings, emotions, share ideas and information, to understand the others and be understood. 1.2 In a Adult Social Care Setting, the communication between the carer worker and the service user is the most important factor. The carer worker need to know about the user needs to do is job properly and give the best help in day basis. It is extremely important the communication with individuals and their families, doctors, others carers and staff members, promoting a good team working for the individual wellbeing. 1.3 On my job role, it’s crucial to observe an individual’s reaction when is communicating with me, because some of them have difficulties to express themselves by words and with the right observation, I receive more information and understand them better 2.1 It is important to find out about an individual’s wishes and preferences mainly to get to learn more about their personality, to understand their desires or needs, to also get to know them better.
Unit 1 – SHC 31 (1.2 + 1.2) People communicate for different reasons, to communicate between service users, other staff members/colleagues, managers etc. This can build trust and develop professional relationships which can all benefit service users, and carers alike. We need to communicate to be able to report changes in a patient’s behaviour/their condition, when a patient has been admitted, communicating about the environment and ward routines. These are communicated through different means, depending on the individual’s needs i.e. spoken word, written word, through a translator if English is not their first language.