This helps to reduce the possibility of mistakes being made. It ensures appropriate care service delivery. It is important to communicate with your colleagues, so that all targets and outcomes are met. Effective communication is important so that yourself and the service user fully understand eachother. This includes using words, feedback, action, body language and gestures.
1.1 - Identify different reasons why people communicate. * To express needs * To share ideas and information * To reassure * To express feelings * To build relationships * To socialise * To ask questions * To share experiences People communicate in order to maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, and to give encouragement and show others they are valued. 1.2 - Explain how effective communication affects all aspects of own work. Effective communication is a big part of my role as a support worker. It enables me to build good working relationships with my colleagues, and service users.
Communication is an essential skill for worker who wants to do well in their setting; this communication can be between adults or children. 1.2 Explain how effective communication affects all aspects of own work. Communicating together involves a two-way sharing of information and helps to develop a common understanding, meaning it is easier for parents, carers and staff to support one another. Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships. When families and staff have a genuine interest in one another, people are able to be open about their thoughts and feelings.
Good communication can also lead to them being willing to confide any problems or concerns that they may have and highlight any potential problems that could be developing or have already developed. Good communication between colleagues can enable a better work environment, carers know what has been done and needs to be done making the following shift able to give continuity of care. Good communication with other professionals can help them understand what they need to provide or help with for the client as part of their duty of care. * | | 1.3 Explain why it is important to observe individuals reactions when communicating with them. It is important to observe the reactions of an individual as body language can often tell us more than the verbal communication and show us how an individual is feeling.
Aiv Explain why it is important to find out about an individual’s: a) Communication and language needs It is important that you make sure that you are able to communicate with people you support in the best way for them. b) Wishes and preferences For the best way to meet their needs. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues If you have good communication skills with your colleagues they will be more likely to want to
3.It can also make a person's quality of life better if they are communicating that they are in pain. 4.Also life saving in the case of a warning. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals is that you understand one another in different situations, that you can work together as a team communicating. Understanding also that the right information is given out by listen to one another. b) Individuals using the service and their carers is different depending on the person with who you are communicating and the purpose of the communication.
such as being friendly, smiling and shaking hands when greeting a person. 2. Developing relationships – by maintaining a friendly supportive approach and being interested in what other people are doing and feeling a health and social care practitioner develop their relationships with service users, their relatives and or careers and other work colleagues. This in return helps the service users to feel comfortable and secure
Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe an individual’s reactions when communicating with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps gauge their needs and whether any changes are needed.
Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression. People communicate to obtain and share information about service users with colleagues and other professionals to ensure the team is fully informed. May also need to communicate with a service user or a family member about the care and support they receive or, about the kinds of services and facilities that are available in a care setting. People communicate to express thoughts and ideas about care issues or about aspects of practice with colleagues. 1.2.
Principles of communication in adult care settings Understand why communication is important in adult social care settings 1.1 Different reasons people communicate Express emotions Exchange information Express views Share experiences Socialise Establish relationships 1.2 Effective communication between customers and careers means the customer gets the care they require and helps make the carer aware of any problems the customer may have. Careers need to be able to let other careers, supervisors or management know if there's any concerns about a customer. Good communication helps to build trust between carers and customers. Effective communication helps to prevent misunderstandings between careers and customers. 1.3 By observing a persons reaction you can tell if they have understood and agree with what they are being told.