Communication and Professional Relationships

681 Words3 Pages
Introduction Communication can be defined as the process of passing on information from one source to another. Communication can be verbal, non-verbal and visual. Effective communication skills are important when establishing respectful, professional relationships with adults. In turn, these communication skills can be used to promote a positive adult relationship, which provides children with role models to help them learn how to behave in a respectful way. When communicating with both adults and children it is important to maintain eye contact and treat them with courtesy and respect. However, there are some differences that need to be considered when communicating with adults, and when communicating with children. There can also be a number of communication difficulties that may exist such as physical conditions, external factors or a lack of confidence. Therefore, communication may need to be adapted to meet these different needs. 2.1 Developing and promoting positive, respectful working relationships with adults is important as it helps to maintain a positive learning environment that benefits children, parents and staff. In order to establish respectful, professional relationships with adults it is important to have good interpersonal skills, such as active listening, availability, appropriate use of non verbal skills and following the rules of turn taking. It is also important to be polite and to use appropriate vocabulary, being sympathetic and speaking slowly to communicate. Valuing the views and opinions of others is also important as it encourages co-operation, shows respect and leads to a more productive working environment. 2.2 Positive working relationships will reflect the school’s aims but will also help children to learn how to treat others. The positive working relationships between adults can act as role models for children and young
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