It's important that good relationships are had with colleagues and other professionals such as Nurses or Doctors, thus allowing people to work and communicate effectively with each other and share knowledge and information. A lot can be learnt from simply asking others with more experience and skills. People can communicate for a number of different reasons, these can include to show how we feel, to pass on information or obtain information, or for social reasons. Communication can be written, verbal or through body movements. 2) Explain how communication affects relationships in the work setting If there is effective communication and people work as part of a team and help each other with workloads, this helps to build a trusting relationship with one another.
301 Principles of communication in adult social care settings Ai Identify four different reasons why people communicate - We communicate to build relationships with people; families, friends, colleagues and with your residents. - Communication is the way we express how we feel and give our opinions. - Communication is used between people to exchange ideas, facts and impressions. - We also use communication to give people guidance and reassurance. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual.
To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship. Effective communication is essensial between the service user and the carer as it means that their needs and preferences are met. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method?
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
Unit 501: Use and develop systems that promote communication 1:1 Review the range of groups and individuals whose communication needs must be addressed in own job role. Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish In my role as Branch Manager of a care provider effective communication is paramount to its success. It builds trust, respect, enhances learning and accomplishes goals for not on myself but everyone around me. My role commands that I wear many ‘hats’ communicating with services users, workers(Carers/Nurses), advocates, my internal consultants, external professional bodies, solicitors, government regulators and my own senior management team. There are four main reasons why we communicate, Instrumental(To ask, to refuse, to choose or to express our needs), Informative( To gain information, convey information or to describe something), Expressive(To express thoughts or feelings), Social(Attracting attention, building and maintaining relationships).
Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload. Effective communication with colleagues brings good relationship and then working becomes easier because there will be cooperation and trust would be developed. This would also create mutual respect and better ways of rendering the expected service to the service user and build respect in the whole system. This also would make both parties effective listeners to understand each other better. Effective communication makes adequate information available when working with other professionals and thereby assisting the service users’ effectively.
I support effective communication by actively listening to what individuals are saying and by giving them time to respond and by showing understanding to what is being said or expressed. I support effective communication in my job role by recording information accurately and legibly and by having 1-1 formal or informal supervision. In my Job role I enhance my working practice in relation to effective communication by undertaking organisational and vocational training such as POVA and MAPA to enhance my communication skills in working with vulnerable adults with limited communication skills and NVQ 3. As an Assessor I am able to support others to communicate effectively with service users and
We all also need to do develop and maintain positive working relationships with colleagues and professionals who have contact with the service that you are a part of. We need communicate so we can share information with people who are using the services so they can provide and receive information. People who are using the service need to communication as they need to express the way that they are feeling, if they have any thoughts and ideas they will be able to express that, we need to maintain good working relationships with our colleagues as we will needs to share and receive information with them and knowing what support is needed if there is any. A client who is using the service will need to be able to communicate somehow to express if there is anything wrong with them or another client who is using the service. If there is a client who attends a day centre and a incident has happened at home the day centre will need to be informed of this.
4. To express needs and share ideas and build relationships through feelings and ideas. To socialise and share experiences with another person. AII) Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. Effective communication can affect relationships in an adult social care setting between individuals using the service.
Unit 1 – Use and Develop Systems that Promote Communication Whilst at work it’s essential that I am able to communicate successfully with a variety of groups and individuals with changing needs and agendas. It’s imperative that I am able to adjust my communication style to meet the needs of those individuals. The group of people I communicate with are varied and include the following: - Young people within the service, Staff (I.e. team leaders and residential care workers). Operations and regional managers, Human resources, commissioning / placements and finance.