Level 5 in Health and Socialcare Unit 501 Communication Essay

1870 WordsNov 4, 20138 Pages
Level 5 Diploma Health and Social Care Unit 501 In my job role I address the communication needs of the groups and individuals I work with by liasing formally and informally with my line manager, deputy manager and senior support workers. I address the communication needs of staff in the home by verbal, written and electronic means and by attending staff meetings and giving daily handovers. My role and responsibility as a support worker is to review the communication needs of deaf and deaf blind service users with autism and learning difficulties. In my job role I also assist service users in the form of acting as advocate when accessing external professionals such as the doctors, dentist, Health Professionals, police or members of the public. In my role as an NVQ assessor in my work place I am responsible for recognising and supporting the communication needs of the candidates I work with? This involves liasing with the colleges lead co-ordinator in Health and Social Care In my role as a support worker I support effective communication by using each service users preferred method of communication as set out in their individual Care plans, Active Support and Methods of Approach. I communicate daily with service users using deaf blind hand on hand sign language, British Sign Language and Makaton. When I am working with a service user whose communication skills are very limited I use pictorial examples or objects of reference with basic signing interaction such as “like”, “yes”, “no”. In my role as a support worker I support effective communication by making sure the environment is appropriate for example not too light, dark or too cramped. I support effective communication by actively listening to what individuals are saying and by giving them time to respond and by showing understanding to what is being said or expressed. I support effective

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