This needs to be kept as confidential as possible. 2 Know how to access support for handling information in social care setting. 2.1 Describe how to access guidance, information and advice about handling information. You would go to your line manager. Then you would ask the main supervisor if the line manager cannot answer your enquiry.
Aiii Explain two ways of helping other practitioners to understand the importance of handling information securely. Explain the potential consequences of handling personal information securely and to follow the legislation and codes of practice. They summarise the main points of legal requirement for handling information; •Data Protection Act 1998 •Freedom of information Act 2000. Aiv Explain two ways of helping other practitioners to understand the different systems used to record information in adult social care settings. By explaining the importance of keeping confidential information such as daily recordings or daily activities in a secure place and not to pass on any information to anyone outside of the individual’s direct team.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
If complaints are not responded to by staff appropriately then the service and the service provider will not improve. 3.2 Identify the main points of agreed procedures for handling complaints All complaints whether the complaint is by the service user or family members are dealt with in the same way. There are important steps to follow when a complaint is made within my establishment. You must listen carefully whilst respecting them and what they are saying, you must be professional at all times and the discussion must be held in a room where
Confidentiality is about respecting other people's rights to privacy and keeping safe the information that they have provided. The Data Protection Act 1998 related to the gathering , handling and storing of information, the Human Rights Act Article 8 relates to an individual’s right to privacy and the Freedom of Information Act 2000 covers access to information which doesn’t include personal details which is not included in the Data protection Act Confidentiality relates to all communication types we need to ensure all our written and electronic files are secure by keeping them on a password protected computer which is only accessed by named staff members and viewed by appropriate officials. Paper files that have individual personal details on are locked in a filing cabinet and accessed by management and key people. When working with service users and family members or even colleagues themselves they may give us information that is not intended to be shared around. Sometimes this information may be of a personal nature or simply not relevant to other people.
I would access guidance, information and advice about handling information from speaking to my manger and attending any training and reading the policy and procedures. I would also use the internet to research. 2.2 Outline the actions to take when there are concerns over the recording, storing or sharing of information. If I had any concerns I would recorded an accurate account of my concerns and report them immediately to my manager, this is included in my duty of care. If any records are electronic these should be password protected with limited access and with regular checks.
(1) Understand the need for secure handling of information in health and social care setting 1.2 – Explain why it is important to have secure systems for recording and storing information in a health and social care setting It is important to have secure systems for recording and storing information in a health and social care setting, as you are providing duty of care to your clients. You are making sure that no one else can get hold of their information as they can use it against them by carrying out fraudulent activity. It is also there for the worker to abide by the policies of confidentiality and follow the legislation of Data Protection Act 1998. (2) Know how to access support for handling information 2.1 – Describe how to
4. Be able to use systems for effective information management. 4.1 If an organisation needs to keep records on a resident/service user that they support, they must be registered with the Data Protection Register 1998. In this Register, it means that the information should only be used for the purposes explained when it is collected as well as being relevant, accurate and up to date, The information collected should not be disclosed to anyone who has no right to see it and the individual can have access to the data held about them. The Public Interest Disclosure Act (1999) which is sometimes called the 'Whistle Blowing Act', is in place for considering other perspectives of confidentiality.
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
They allow the testator or testatrix to make such dispositions as he or she pleases without the details being made public, save only to the person who is bound to put into effect those wishes. Secret trusts fall into two categories: fully secret trusts and half-secret trusts. In a fully secret trust, property is given by will to a legatee absolutely without mention of any trust: the gift appears to be absolute and there is no trust on the face of the will (Thynn v Thynn (1684)). However, at any time during the testator's lifetime, the details of a trust and the intended