Unit 206 Understand the role of the social care worker Outcome 1 Understand working relationships in social care settings Working relationships are based on formal policies and procedures and agreed ways of working; these are bound by contracts of employment and have codes of practice to be followed – working relationships are professional based. My responsibility as a support worker is to deliver very high standard services to individuals. This includes supporting people with everyday living e.g. personal car, shopping, cooking. Personal relationships are based on emotions and are informal.
Outline why legislation relating to employment exists . providing the rules and regulations that must be followed protects the rights of both the employer and the employee. Identify sources and types of information and advice available in relation to employment responsibilities and rights .Contracts, Policy documents, Terms and conditions, Job description, Contracts. [CT257.2] Understand agreed ways of working that protect own relationship with employer Describe the terms and conditions of own contract of employment . Anything that was agreed and written in your contract of employment such as confidentiality, Reliability and Flexibility , work place rules and much more, you agree to these on the signing of your contract so you and your employer have a legal binging contract that u must adhere to and also staff should have a staff handbook which is accessible at all times for you to refere back to if there are any questions about your contract.
It's strictly professional. Relationships are probably the most involved and emotionally charged area of our lives. From the moment we are born we form relationships, each one requiring something different from us and giving us something different in return. The difference between a working relationship and personal relationship is that a working relationship is where you are placed with other people and work as part of team where each individual is working next professional codes of conduct, towards the attainment of mutual aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make.
Support workers are at the front line enabling and supporting individuals and are often best place to update a range of other professionals on the key issues in the individuals care. 1.1 Explain how a working relationship is different from a personal relationship The relationship you develop with individuals in your care has some distinct similarities and distinct differences from relationships you have outside of your professional role. As a result of the intimate nature of your professional role it can sometimes feel unclear what is appropriate and what is not within the bounds of the
1.a Explain how a working relationship is different from a personal relationship, and outline the types of relationships Relationships are probably the most involved and emotionally charged area of our lives. From the moment we are born we form relationships, each one requiring something different from us and giving us something different in return.The difference between a working relationship and personal relationship is that a working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship.A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with.
2 Understand agreed ways of working that protect own relationship with employer. 2.1 Describe the terms and conditions of own contract of employment. All employees have a contract with their employer. The terms and conditions of the contract are: Employee Rights, Employee duties, Employee Responsibilities and Employment conditions. Both employer and Employee must continue with the contract until it ends or until the terms and conditions have been changed.
(TCO A) Contrast the mindset of management under total quality and more traditional management structures with respect to employees, manufacturing, and leadership. 2. (TCO B) Explain each of the following statements as they apply to modern quality management. a. Customer service is the rule, not the exception.
In addition, they should also be held accountable for these decisions. These ideas are thought to be true in most circumstances, but typically there are variations when dealing with each individual belief. Within the obligation category, certain issues may not always be handled easily. The strict belief to always do what is morally right may not leave much room for compromise in the business world. The inability to look past the right choice to the most beneficial one, the obligation to right versus wrong, and the idea of equality in the workplace may result in problems in the workplace for a person who holds these values within the obligation category.
NVQ LEVEL 2 Health and Social care 1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. in your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship as no emotional attachment and is primary based around your job, where as personal relationship as an emotional attachment due having family and personal friends and is not work related 1.2 Describe different working relationships in health and social care setting The Different working relationships in health and social care setting would come into 3 types e.g. policy making,administrive ,and the hands on staff, the working relationship in health and social care starts with the policy making has they have to know everything from the law to the public sector and they will delegate the job of implementing decisions to the administration team ,who then will work out the correct form s charts procedures for action and reporting back, And the you get the Hands on staff who will implement these procedures in their daily jobs 2.1 Describe why it is important to adhere to the scope of your job role It is important to adhere to the scope of your job role as this sets out boundaries in your job role, enables you to know your role and responsibility, knowing your own level of competence and skills, to know your job role, if someone asked you to do another role it wouldn’t be ok if you carried out the tasks because you aren't trained for it and you could injury yourself or others around you 3.1 Explain
* Only doing tasks and jobs that I’m trained and confident to do in my job description. * Follow procedures, standards and codes of practice. * Cooperate with my employer and fellow employees and report and concerns about fulfilling my job role and responsibilities. * Listen to people’s criticism about my work and where appropriate take action on what they say. * Keep my knowledge, skills and training up to date.