Outcome 1: understand how to plan work and be accountable to others. 1.1 Outline guidelines, procedures codes of practice relevant to personal work. There are a number of guidelines and procedures in place to enable me to do my job not only to the best of my ability but in a professional manner. Whilst on the reception area, there are procedures that need to be followed relating to various aspects of the job including correct procedures to answer the phone, use sage, filing things away, doing purchase orders etc. All the steps and guidelines for everything are kept in a PowerPoint I made that is basically a step by step tutorial on what to do for each thing.
I have a duty of care to myself, my colleagues and the person I am caring for or anyone else affected by my actions. I would do this by attending regular team meetings, keep my training up to date, wearing protective clothing at all times whilst giving the clients care and disposing of it correctly, reading the care plan to ensure the correct care is given, recording everything whilst in the clients property and reporting anything that concerns me to the senior carer or manager. Understand support available for addressing dilemmas that may arise about duty of care As a domiciliary care worker I may experience many dilemmas. I would aim to help people live independently in their own homes and encourage them to make decisions for themselves. If I feel the decision the individual makes would cause harm to themselves, myself or any other being I am them faced with a dilemma.
INTRODUCTION TO DUTY OF CARE IN HEALTH, SOCIAL CARE 1.1 As a care worker, you have a legal obligation to adopt a ‘duty of care’ approach towards the people within your service. You are required to work in the best interests of the people using the service which includes maintaining their safety and wellbeing. 1.2 It is important to carry out duties that are in own job description and that you are competent. It is also necessary to regularly update own knowledge and skills in order to uphold and provide the care standards that are in accordance with the codes of practice of the care setting. This includes the use of any available resources such as hoists for the moving of residents and ensuring training is up to date by attending all relevant courses.
4222 204 Duty of care In health and social care settings. Define the term duty of care. This is a legal obligation to ensure individuals health and safety, to keep an individual safe, you must report any concerns to your line manager, respect confidentiality and respect the individual’s wishes. It is your requirement to work in the best interest of the individual and within your own level of competence it is your responsibility to be aware of policies and procedures. How does duty of care affect your own role?
Engage in personal development in health, social care or children’s and young people’s settings. 1.1 Describe the duties and responsibilities of own work role. My duties and responsibilities at W.I.L.L are to support adults with learning disabilities and autism to live in their own home and within their community, based on their individual needs and wishes, enabling them to have control of their lives, and ensuring all paperwork is clear and concise and is in line with the company’s guild lines and making sure I follow support plans what are in place. My responsibilities are governed by relevant legislation of the GSCC code of practise for support workers. W.I.L.L’s policies and procedures are built around these legislations and code of practice, which in turns defines my job description.
When it comes to the administrative side of the job, something that has to be done, I feel I am very able to cope with that as well. I am not afraid to ask for help or advice and all the trained staff are always available and willing to help. Updating my knowledge and skills is also an important role of my job along with mandatory training. My working relationships and my personal relationships within and out of the work place are two different things. My working relationship is a professional relationship, which regardless of how people feel about each other need to stay professional.
The healthcare professional must always keep front of mind that with this kind of role comes a certain amount of responsibility. 3. Duty of care in the workplace and how it affects my role In the workplace being conscious of the duty of care and ensuring that it is front of mind in every aspect of the job is very important. It is a way of working and an integral part of every aspect of the healthcare provision i provide. Those individuals under my care can, and should, expect that I will carry out my work in a professional and supportive way ensuring that they are not exposed to harm or any unnecessary or preventable risks.
The role of the health and social worker Outcome1 1 Explain how a working relationship is different from personal relationship Working relationships are based on formal policies and procedures and agreed ways of working, there are bound by contracts of employment and have codes of practice to be followed –working relationships are professional based. My responsibility as a health care worker is to deliver very high quality standard service to individuals. this include support for everyday living i.e. general domestic tasks, personal care, promoting independency. When I am caring out all these, I do remember person centred values and this helps me to do what is right for the client or what the client wants .At the start of a shift proper handover is received, read and sign/communication book is read, clients care plan is read and follow staff meetings to get information and changes about the clients for example if I have arranged with the service user to shave during personal care ,then when the time comes he changes his mind, its his right to change his mind.
To do this I should keep my training up to date, follow all policies and procedures set by employer in order to keep things safe. If I see something that is wrong my duty of care would be to report what I see happen i.e. whistle blowing. Also if I am told to do something I don’t feel comfortable doing or something not in my job description make sure I decline doing it as it’s my duty of care to only carry out duties I feel competent doing. Be aware of dilemmas that may arise about Duty of Care and the support available for addressing them 2.1 Describe dilemmas that may arise between the Duty of Care and an individual’s right You may have a case as a care worker where an individual may want to do something which could be a risk to their own health and safety.
Introduction to duty of care in health, social care or children and young People’s settings. .1. Understand and the implications of duty of care 1.1. Define the term ‘DUTY OF CARE’. Answer: Duty of care means that al health and social care professional and organisation providing health and care service, must act in the best interest of the people they support.