Vitality Health Care

1247 Words5 Pages
Vitality Health Case Study Abstract James Hoffman is the newly appointed vice president of Human Resources at Vitality Health Enterprises. He has been tasked to help implement and access a new performance management system and team. This new system has specific strengths and weaknesses that James will be responsible for evaluating and later presenting in front of the company’s board of directors. James must form a strategic opinion on the process and analyze a complete list of strengths and weaknesses. He must do all of this in a relatively short period of time, which is a very daunting task. 1.) Vitality Health’s old performance management system had some flaws, which led to CEO Beth Williams signing off on the new program. The PMET discovered many facts about the previous performance management system which affected around 2500 employees. The plan featured 13 different rating levels. This type of rating scale encouraged managerial abuse. Managers in this position can give employees a standardized grading. In order to reduce confrontation managers can simply give employees a mid-grade, allowing them to stay satisfied, while not truly reflecting their value to the company. This system caused a large amount of employees to become clustered together on the ranking scale, and showed very little differentiation. It was very hard for the company to establish which employees were their better performers. While ranking may seem to provide an objective means of evaluating (since it can be used to assign numbers to people), the rankings themselves are only as good as the criteria used for ranking. They can be extremely deceptive, making it appear that there is an objective valid evaluation process going on when, in fact, there isn't (Bascal 2015). This ranking system also brought a certain amount of job dissatisfaction to employees. Rarely would the top
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