I am happy to use visual aids and also to communicate by example, therefore if I am discussing an issue with the domestics I will quite happily show them what is required and how to achieve the desired result to ensure there is no misunderstanding. It is also vital that I listen to their suggestions and ideas and act upon them if they are appropriate. 1.2 Explain how to support effective communication within own job role. Within the care setting I and other staff members use many methods to support effective communication. Communication books, handovers between every shift and also through shifts, monthly staff meetings, meetings with healthcare professionals such as
I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within our care home together. Everyone is different and should be treated individually; you learn very quickly people’s individual communication styles. You are dealing with a wide range of personalities and abilities and your own communication style has to deliver to a diverse group with differing skill sets, and communication abilities. My level of communication within my job role is of extreme importance with regards to the client who should be at the heart of all communication around any establishment or company.
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care. In my role it is important that communicate in the correct way to ensure that the needs of the service users are understood and dealt with correctly. On an initial assessment with the service user we discuss their needs and wishes to ensure they receive the right service especially made for them. I will continue to have regular meetings with them to establish their changing needs. My Manager, myself and all the care team have regular meetings to discuss all the service users and if any of their needs have changed and to be sure that everyone knows what is happening, if any changes have been made.
Unit 4222-201 1.1 Identify different reasons why people communicate Reasons why people communicate: -.to connect - to control - to express - to learn - to teach - to relate (establish, maintain, and adjust relationships) - to share (what’s on our minds, in our hearts, and from our guts) - to compliment - to experience - to be 1.2. Explain how effective communication affect all aspects of own work Communication is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace.
During resident’s monthly meetings, I am able to talk within the group, whilst also ensuring that each individual can hear and understand me. I also encourage residents to speak; this in turn builds their confidence and trust towards me. My body language is very important. I use open gestures, friendly face and one to one eye contact. 1.3 My day to day routine poses various barriers and challenges with regards to communication.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regard their care. Explain how effective communication affects all aspects of the learners work.
As Senior Supervisor it is part of my job role to be able to communicate with a range of groups and individuals. I regularly change the use of my language on a variant of levels dependant on the target audience. I deal daily with elderly people who respond effectively to language relevant to them, normally within a relatively informal setting. I am responsible for information sharing across a wide range of professionals and family members, including Social Services, Health Workers and Multidisciplinary and Regulatory teams, and so my approach needs to be that of a more professional nature when dealing with them. Not only do I have to communicate with all of the above verbally but via email, telephone and postal correspondence.
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. Carers usually have hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. People who have good communication skills are likely to have strong relationships with children, parents and other adults. Because relationships are influenced by the body language, facial expression and ways in which others listen and talk to you.
If she does suggest termination and referral to another professional, what reasons would she give for doing so? What might the therapist say if the wife is upset over the suggestion of a referral and wants to know the reasons? • Should the therapist have initiated couple therapy when he had already taken the role of an individual therapist for the husband? Commentary. It was crucial for this therapist to clearly state her stance on secrets when she began working with the couple, especially how she would deal with secrets pertaining to affairs.
USE & DEVELOP SYSTEMS THAT PROMOTE COMMUNICATIONS 1, 1.1 – As a deputy manager to the service users we support I communicate with them on a regular basis, I also communicate with other professional bodies who are also helping with support to the service users. These include other managers, support workers, occupational therapists, physiotherapies, doctors, district nurses etc. I communicate with all the above verbally, by emails, and also by listening. I have to utilise different communication skills, when communicating with individuals. For example: I communicate with a social worker by talking to the interpreter and looking at the person in question by lip reading.