Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users. With service users I initially need to establish a service users ability, needs and preferences in relation to communication needs and develop a plan of action to provide appropriate support that meets the service users communication needs and methods. The assessment involves observation questions and regarding information on a number of areas including ways and their preference of communication by service users which support process of completing the service users person centred plans. Any changes to service users’ needs need to be recognized and care plans changed to support the changes. When conversing with service users I ensure I speak in an informal relaxed way I
Or even for the sheer purpose of giving moral support, as is very often the case within a care environment – I communicate with my service users on a daily basis to identify how they feel, what they would like to do or to eat and a lot of the times I communicate with them just to let them know I am there for them if they need anything at all. Effective communication is absolutely necessary on all levels within the care setting since to do my job properly, I need to communicate not only with my service user but also with my colleagues, with my superiors and with any external agencies that may be involved in the client’s case. Excellent communication with both my colleagues and superiors is necessary so everyone is aware of the exact specific needs of any particular service user – both oral and written, report communication, so we can keep track of the service user’s health, safety and progress (or deterioration). We also need to communicate with external agencies, should the service user be identified as having needs and requiring specialist care we cannot provide ourselves within the care home, e.g. my client Ms A speaks little English so whenever I can, I call for the assistance of a translator to make sure we maximise our understanding of each other in order to provide her with the best care we could.
However you should be speaking at a good speed where the person who you are speaking to either on the phone or face to face understands as to what you are saying. Efficiency: to effectively communicate at work I must create an open atmosphere. When talking to either a colleague or parent I must avoid a tense environment because I may be giving a wrong message. 1.2 Describe the communication requirements of different audiences Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs.
Throughout this experience I was given an enormous amount of support both personally and professionally. As a result it has truly molded me into the leader I am today. Being in a leadership position is very important and carries with it a lot of responsibility. The leadership style I exhibit today is one that is proactive, helping my staff to implement new ideas and empower others to fulfill their greatest potential both personally and professionally. This analysis will discuss the leader’s experience with performing transformational and the impact it has on the individuals for which they manage.
My body language is very important. I use open gestures, friendly face and one to one eye contact. When I am speaking with people who I am the manager of I need to know they understand my instructions, and understand that as their superior they have to do the duties that I request of them, this also has to be communicated with a mutual air of respect to ensure people are happy to carry out the tasks I have requested of them. I am happy to use visual aids and also
Ceramics Journal Summary When going back to all my journal entries I had written I noticed that this ceramic class has taught me a lot. From day one to now I have learned to do so many things in ceramics and learn helpful everyday life skills. When reading back to the first week of ceramics I could see how little I knew about ceramics and how clueless I really was. I did not know how to fix any of my mistakes I made while creating a piece. I did not even know what slip was or how to use it yet.
Although, written communication skills are important, especially due to the advances in technology in both personal and business technology, verbal communication skills are far more important. My greatest strengths lie in the fact that I can verbally communicate to almost everyone. In my role as a process engineer, I must communicate exactly what I expect of the technicians in the plant. I must be able to explain what needs and respond to any questions that they may have. I make good use of a chance to talk with people.
My matching career would be to be a Organizational Manager so that I could go to differnt departments and set them up to make the job easier to handle. 2. Does your current career or future career goals match a career that fits your personality type? My current does not match my career goal as of yet because I just started but I am working on it for the future. I already see so many changes that I could make within the department that I am in now but because I just started 3 months ago I am waiting until my ninety days are up which is next week, and we have are department meeting I will bring the changes to my managers attention.
Understand why effective communication is important in the workplace. 1.1. Identify the different reasons people communicate. People communicate for many reasons, mainly to build relationships with people they are in contact with both personally and professionally. These communications can be verbal words, or non verbal gestures facial expressions smiles frowns, waves, signs.
If I was communicating with a professional I would be communicating in a formal manner mainly By verbal communication backed up by email or letter correspondence. 1.2 Explain how to support effective communication within own job role Within my role I support and communicate by various methods, this will depend on who I am communicating with i.e. service users, Families, care workers, social workers, doctors, pharmacists. It is important when talking to clients and their families that I communicate well, ensuring that all communication is personalised to the client and maintain confidentiality at all times. This level of communication is important to support the building of a positive relationship with their care worker and myself.