Onward by Howard Schultz and Joanne Gordon Onward is the story of Starbucks Coffee Companys’ success. The company originated in Seattle, Washington. Starbucks in the early 1980s was not like the Starbucks we walk into today. In that time, Starbucks was a chain of four small stores that sold coffee beans and ground coffee. The Starbucks Coffee Company we know of today rose from the passion and love that CEO Howard Schultz has for coffee itself.
Mission Statement “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” Company Description Founded in 1971, Starbucks began with one store located in Seattle, Washington’s Pike Place Market and served as a roaster and retailer of whole bean and ground coffee, tea and spices. Today, Starbucks Corporation has become the world’s largest coffee house company. The company boasts over $10 billion in annual revenue, employs more than 200,000 people called “partners” (because of their ability to own stock in the company), and serves nearly 60 million visitors a week in 17,000 stores in 54 countries. (Schultz, 2011) Starbucks primarily sells drip brewed coffee and espresso-based drinks along with coffee beans, teas, salads, hot and cold sandwiches, pastries, and merchandise such as coffee and tea brewing equipment, mugs and accessories, music, and books. The company has also expanded their offerings into grocery stores which distribute Starbucks-brand ice cream and coffee.
“STARBUCKS’ MISSION: SOCIAL RESPONSIBILITY AND BRAND STRENGTH”. The first Starbucks location opened in 1971 in Seattle Washington in the heart of Pike Place Market. It started as a single location specializing in high quality coffee, but today it doesn’t matter where you’re at on the map, you can walk into a Starbucks, or even a nearby grocery store to purchase your favorite Starbucks’ beverage, and your taste buds will tingle with delight! Starbucks continues to grow on a daily basis, “now operating nearly 17,000 stores in 55 countries (pg. 319).” Starbucks did recently face its own struggles from the recent recession, but I believe it is a company that is fearless, hungry, and innovative which is why it will continue to climb to the top.
The Macro-Environmental Forces Facing Starbucks Coffee Company Table of Contents 1.0) Overview of the Company............................................................................1 2.0) Macro-Environmental Forces.....................................................................2 2.1) Demographic Environment..............................................................................2 2.2) Economic Environment....................................................................................3 2.3) Natural Environment.......................................................................................4 2.3.1) Recycling.........................................................................................5 2.3.2) Energy Conservation.........................................................................5 2.3.3) Water Conservation..........................................................................6 2.4) Technological Environment..............................................................................6 2.5) Political and Social Environment......................................................................8 2.6) Cultural Environment......................................................................................9 3.0) Analysis and Conclusions.............................................................................10 4.0) References.......................................................................................................12 1.0) Overview of the Company Starbucks is one of the most well known and loved coffee franchise in the world. It is the largest coffee house company in the world today controlling the market with 19,972 stores spread across 60 countries (Loxcel Starbucks Map, 2012). These stores are in locations all over the globe from the dominant economic regions like China & the USA, to more
872212751 Yi-Chi Lin MKTG 4380 Case Analysis of Starbucks Corporation Question 1: Why did Starbucks partner with Conservation International to develop C.A.F.E (Coffee And Farmers Equity Practices)? Since 2005, Starbucks has been the world’s largest specialty coffee retailer and it expanded consistently and saw strong growth in the sales and net profits. In the 1990s, the specialty coffee industry experienced enormous growth, fueled largely by the coffee-drinking habits of college graduates and other educated professionals. However, due to oversupply of lower-grade coffee beans, the prices of coffee beans had depressed and which made it difficult for coffee farmers to earn enough revenue to cover the cost of production. By the end of 2005, Starbucks owned more than 10,000 stores and roasted 2.3 percent of the world’s coffee.
Starbucks long term goal is 15,000 US stores and 30,000 stores globally and to earn a good amount of revenue of 20 to 25% from them. Starbucks has an even “glitzier” goal which takes it beyond its coffee roots and in helping define society’s popular culture menu. Starbucks is considered as the most dynamic retail brand. It has been able to become a “Global Brand Leader” by reinventing the coffee experience. Starbucks gave US the “Café life” which didn’t existed before.
MG410 CONSUMER BEHAVIOUR SEMESTER 2, 2012 ASSIGNMENT ONE CASE STUDY STARBUCKS 2006 – MARKETING STRATEGY IN ACTION Table of Content Page # Introduction 3 SWOT Analysis 4 Answers 5 Conclusion 8 Bibliography 9 Starbucks Corporation is one of the most growing and influential companies in the world. It is renowned for its high quality roasted coffee beans and providing a new culture of coffee to the coffee lovers out there. It began in the year 1971 in Seattle, United States of America, with a mission stating as “To inspire and nurture the human spirit- one person, one cup and one neighborhood at a time”. The analysis is spread over the main areas concerning the history of Starbucks illustrated in the chart line below, secondly a discussion of the SWOT analysis of Starbucks Corporation, thirdly discussion of the answers to the questions in the case with the analysis from the SWOT discussion followed by a conclusion. To begin with, find below the history chart line of Starbucks which represents the important incidents that had happened in the past and pointing to the future.
(1)value-creative The Starbucks once declare its ultimate goal is to open 25000 branches in the world just like the 30000 branches of McDonalds. It can’t be denied it has this confidence for its product quality and rich human resource support. Product quality The Starbucks has devoted itself into operating the best roasted coffee beans。After transformation, the Starbucks has established special procurement system and purchased the best coffee beans in the world so that the people who are fond of Starbucks can taste the purest coffee. In order to guarantee the quality, the Starbucks insists the four principles: it declines the franchise for that it does not believe the franchises can care quality management; it does not allow to sell artificial coffee beans and use chemical essence to pollute the best coffee beans; it declines to enter the supermarkets and
He decided to re-create the Italian coffee bar culture in America, to change Starbucks into a place, which makes a great experience, not only a great retail store. Comparing Starbucks positions in 1980s, owning five branches in America, with its current situation, owning 20,891 stores in 63 countries, shows how wise Schultz’s decision had been. The decision to replicate Italian coffee lexicon in America and to combine it with the international expansion of the store. By thinking out of box, Schultz understood that, as a brewery company, they could utilize their potential opportunities and expand their company all over the united states and in the future, all over the world. Shultz not only tried to simulate the atmosphere of an Italian culture house but also inspired by Italian baristas and their skills in making, serving and offering coffee products; later on, he tried to implement this experiences in Starbucks organization culture, especially in training his employees.
COURSE: BA in Marketing Communications ASSESSMENT: Business Management Pairs Assignment 2 TITLE: Leadership DUE DATE: Thursday, 30th August 2012 STUDENT NUMBER: 707157 707187 CONTENTS PAGE: 1. INTRODUCTION...........................................................PAGE 3 2. LEADERSHIP TRAITS....................................................PAGE 3 3. LEADERSHIP THEORIES................................................PAGE 5 4. LEADERSHIP STYLES....................................................PAGE 7 5.