Knowing the shopping habits of their customers, Kudler Fine Foods will be to implement the rewards program and offer customers item specific discounts based on their purchases. The use of a barcode system in relation to the intranet of Kudler Fine Foods is to act as an inventory control agent. Kudler is then able to track items currently in stock including items that need to be order for restocking and items that are overstocked and are not
Unit 9 M2 In this assignment I will be doing a comparison between two different types of agents by looking at their differences and similarities. I will be looking at call centres and multiples. Thomas Cook and STA Travel Differences Thomas cook has retail agents that they operate which are located in the high street. This allows customers to come in the retail shops and get brochures and book their package holiday. The customers come to the front office of the retail shop and this is where the travel agent welcomes the customers and they must make a good first impression.
Service Request SR-kf-013, Final University of Phoenix BSA/375 Fundamentals of Business Systems Development Service Request SR-kf-013, Part 2 David Vanvalkenburg Blaine Antone Mark Garcia Walter Raymond Project Scope This project is to provide a fully integrated Frequent Shopper Program (FSP) for Kulder Fine Foods. Kulder is focused on tracking customer purchase behavior to improve the management of its current inventory. This project will allow Kulder to reward its shoppers for their loyalty while, providing a new ground for advertising, and improve overall profits. This type of program is a valuable tool for grocery stores. According to Brant (2008), "Grocery members make 75% of their grocery store visits to establishments where
5/2/13 BSA/310 Frequent Shopper Program Kudler Fine Foods created a frequent shopper program which gives customers incentives to continue shopping there. Their rewards are determined by how much is spent on groceries and how frequent purchases are made. “Frequent Shopper Program proves the ability to gather data for marketing programs and run promotions for the loyal customers.” (Frequent Shopper). Web based advertising would allow for major cost reduction and provide helpful and effective consumer awareness about said products. In order for Kudler Fine Foods to develop a functioning frequent shopper program, it must track and monitor consumers shopping behavior.
When addressing the requirements regarding Riordan Manufacturing inventory issues, he or she must research, and analyze the current inventory system. The current system is built on document work and hand to hand transactions, such as the inventory supervisor and manufacturing supervisors fill out forms for invoices. The company insists that inventory clerks fill out a form to release parts to the manufacturing section, and the manufacturing supervisor must list the sub-assemblies and finished products completed and submit back to the inventory manager. This is why a bar code system with scanners would improve the company’s input and output as far as inventory goes. Companies such as Zebra Technologies and IntelliTrack, Inc. provides for a seamless integration between ERP and inventory control, by incorporating information from the enterprise systems into a bar code and radio frequency identification (RFID) systems ("About Zebra Technologies", 2012).
The representative completes the transaction by contacting the customer back with the provided details and the customer decides if the cost is worth the service provided to speed up the process of delivery. International shipping requires research from a customer service agent. Customer service agents help to maximize the international shipping experience for a customer by gathering data that pertains to items that are prohibited or restricted for import and export shipping,
Tesco's website allow people to search through the products, that customers can order through the Tesco Direct or go for it to the store. Another of good ICT use by Tesco is that they are one of the companies that have started allowing people to get the membership by getting a Tesco Card, which then allows them to gain points, because of which they will get many discounts on Tesco's products. The different costs incurred Tesco as a big company has to be aware of costs. The most important ones are the taxes and import duties that they have to pay. Other costs might include petrol for the trucks, by which Tesco Direct works and eventually money that they will have to pay back to customers who were not pleased with product, that they have purchased from the store, because of its quality as it might been broken etc.
The company will have to forge alliances with partners to participate in the loyalty program which will affect the sales department as well as upper management. Operational The loyalty program should be functional during the times that the company is open for business. It should passively collect customer data as customers swipe their loyalty cards during transactions. The system should make reports available to management so that they can focus on reducing the cost of orders and stock-outs while increasing customer purchase behavior with targeted offerings.
For tips on finding where it is used, click Help”. Customer has an outstanding balance of $2,522.80 to Stone Arbor Landscaping, so this cannot be deleted, b)The customers address or phone number may need updating; Therefore the Maintain Customers/Prospects option is used to add, change, or delete information about such things as customers, vendors, and general ledger accounts. Harry may need to update customer file at some point in time to complete the processing of each or all sales invoices, c) Good internal controls involves Separation of duties to not allow just one person too much control over processes; therefore denying Harry access to these other processes is implementing separation of duties and not allowing him too much access or control, d. Sales Invoice List, Customer Transaction History Report, Invoice Register, Items Sold to Customers Report, Aged Receivables Report, Customer Management Detail Report, Customer Ledger, Job Ledger, and Sales Journal, e) Ship to, Date, Ship via, Ship date, Sales rep, and Sales
Your shoppers must always be able to find these necessity items in stock whenever they are needed. These much needed products include household cleaners, health and beauty items, paper products and food items. As the current market structure of the dollar general store is important we look at the effect of government regulations. As seen in the last couple of years, DG has started offering advanced in-store services to their employees which in turn is passed to the consumers. However, more services can be added to attract consumers the best thing any business person can do is to get familiar with the country that you’re targeting.