Samsung Analysis

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Case Name: Samsung Analysis Individual assessment, strategic evaluation and recommendations (Primary business) When Samsung’s Anycall was popular, the handset was Samsung’s primary business in consumer’s minds. But actually, in 1938, Samsung was just exporting small amounts of fish and flour to China. Twenties years later, Samsung began selling insurance and textiles. In 1969, the Samsung started its electronics division and began by producing TV sets. From 1980s onward, Samsung as a whole began to primarily focus on electronics, including TV sets, tape recorders, personal computers, memory chips, and application processors, and began its penetration of the North American market. (Production )The gradual development of Samsung shows us that Samsung is focusing on hardware producing. And I think for every brand that focuses on providing goods of the highest quality is often very active in marketing propaganda and has high sales and administrative expenses, which means its operating margin will be low. Currently, Samsung Electronics is primarily growing due to its mobile products successes. From 2007 to 2012, the telecommunication and mobile communication division, which includes handsets, accounted for over 50% of the company’s revenue. (Disadvantages)Samsung Handsets often have software and system errors and issues with convenience of use. Samsung is winning at hardware, but failing at operational problems, which are more important to the majority of consumers. Most handset users are not the professional users, they prefer easy to use smartphones that don’t have any operating system crashes. If you read news about Samsung from 2010-2013, you will find that more and more consumer complaints were reported, and the CEO of Samsung made a number of public apologies. (Competitors)Meanwhile, in the handset market, including both mobile phones smart phones, so

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