Sometimes, the staff exchanges the product with a different size that is suitable for them and whether it makes them happy. In addition, Primark is an outstanding retail company, so the customers would want their staff to have good product knowledge, someone who knows the idea of what they customers like and don’t like. So therefore, it benefits the customer to trust the staff and they would have a good understanding with negotiating with the offers such as ‘sales reduction, which is quite useful in a business. How effective customer service benefits the organisation Great customer service makes your customer feel that you care about developing in long term relationship that means you are not only make more sales, however it does benefit the business in different ways , such as : Repeat
Humanistic-Encouraging people are accepting of themselves, and accept others for who they are without question or criticism. In fact, those scoring higher on this scale have unconditional positive regard for others. This absolute acceptance enables people to grow the most and take greater responsibility for themselves. I agree with this result and believe that I can assist others in fulfilling their potential by providing a supportive climate that inspires self-improvement. As a manager, I can see myself inspiring my subordinates to think, grow and take responsibility for them.
Customer advisor Customer service advisor at Star café is responsible to listen to their customers as it is small amount of customers and are able to cater to all their needs and necessities. They need to care and compliant the customers as their improvements will help the business and improvements of creating more customers. On the other hand, Customer service advisor in Sainsbury’s have different duties and responsibilities compared to Star café because they guide customers and keep them happy to provide good customers service. This is important to ensure that they build customers loyalty. A customer advisor also, interacts with a company’s customers to provide them with information to address inquiries regarding products and services.
The next thing a good salesperson needs to remember is to always be you. Following that is building trust between you and your customer. Customers do business with people they like, know, and trust. Building trust with them on and off the sales floor is crucial for long term success. In order to be successful in selling you also must think strategically.
Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload. Effective communication with colleagues brings good relationship and then working becomes easier because there will be cooperation and trust would be developed. This would also create mutual respect and better ways of rendering the expected service to the service user and build respect in the whole system. This also would make both parties effective listeners to understand each other better. Effective communication makes adequate information available when working with other professionals and thereby assisting the service users’ effectively.
Businesses get their worth from how they serve their customers. This will establish the accomplishments of the company. Those individuals who work for the business must be willing to serve. How well employees serve customers verifies the importance of the business. When we execute this, we believe God to meet our desires because we put the needs of others first.
Kudler should have a clear idea of what the data is to be used for and how it is to be treated. “Sure, a customer database has value, and a company can maximize that value in any number of ways -- growing the database, mining it, monetizing it. Marketers can be tempted, despite pledges about privacy, to use collected information in ways that seem attractive but may ultimately damage relationships with customers.’ (Davenport, et al, 2007) It is important to their success as a business that Kudler Fine Foods maintain their relationship with their customers. And by this they should maintain positive relationships with all of their customers. “Market analytics allow companies to identify their best and worst customers and, consequently, to pay special attention to those deemed to be the most valuable.
Therefore building a highly loyal customer base should be the foundation of your basic business strategy. ALL has a group of loyal customers. And it is the most important
Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
She will benefit from letting go of control and trusting employees to perform tasks. Kimberly will have personal goals that encourage her to increase communication with subordinates and listen to their ideas. Kimberly also should learn to take a moment to enjoy the completion of projects and the success that she and the organization have achieved. She could possibly post a bulletin board that shows projects and offers encouraging messages like, “Good job team” when a project is successfully