Communication can be used to prevent or resolve conflict and can help prevent misunderstanding. It can also be used to aid an understanding of an individuals’ needs. 2. Be able to meet the communication and language needs, wishes and
‘Effective communication skills are essential for working in health and social care.’ Discuss this statement with reference to the theory of communication skills, and explain why communication is an important skill for working in health and social care. This essay is based on the communication skills that relate to health and social care, based on some theoretical frameworks and its significance through Learning Outcome 1, 2 and 3 frameworks (LO1, LO2 and LO3) The first section is going to explain the communication method . The second section will explain the significance of effective communication. The third section will of this essay will explain the barrier of communication and finally the last section will discuss the framework of communication. Communication is the art of exchanging information between two parties.
1.3 Explain why it is important to observe an individual’s reactions when communicating with them. | 2 Be able to meet the communication and language needs, wishes and preferences of individuals. | Knowledge Workbook | 2.1 Find out an individual’s communication and language needs, wishes and preferences.2.2 Demonstrate communication methods that meet an individual’s communication needs, wishes and preferences. 2.3 Show how and when to seek
QCF Portofolio Health and Social Care – Level 3 Outcome 1 Understand why effective communication is important in the work setting 1. Identify the different reasons people communicate : People communicate for a variety of reasons : to learn, to know one another, to gain information, to understand, to share, to make team work more effective etc. On a more extreme level, one person may wish to talk to another because they feel lonely or neglected, and need reassurance. 2. Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors.
The unit examines the importance of understanding an individual’s preferred method of communication, when working with users of social care services and the need to observe reactions in order to support the communication cycle. The unit also investigates barriers to communication and ways in which these can be minimised or removed. Issues of confidentiality are considered with regard to maintenance and also the notion of agreed times when information must be shared. The unit will prepare you for working with users of services with a variety of communication and language needs. Learning Outcomes and Assessment Criteria In order to pass this unit, the evidence that you need to present for assessment needs to demonstrate that you can meet all the learning outcomes for the unit.
SHC 31: PROMOTE COMMUNICATION IN HEALTH, SOCIAL CARE 1.1. Identify the different reasons people communicate. Communication is good for giving and receiving information. It is the underlying base that supports how we live our lives. What we say, how we say it and our body language communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods.
Promote Communication In Health, Social Care Or Children’s And Young People Settings * Understanding why effective communication is important in the work setting: People communicate 1.1. Identify the different reasons why people communicate. The reasons for People communicating are: • to express needs and wishes • to share ideas and information • to reassure • to express feelings and/or concerns • to build relationships and socialise • to ask questions • to share experiences General Objectives of Communication Why do we communicate at all? In general terms they are as follows: 1. We communicate to persuade: It means that we want someone to do something and this desire of ours is communicated.
Outcome 1 Understand why communication is important in the work setting Assessment Criteria The learner can: 1. Identify different reasons why people communicate 2. Explain how effective communication affects all aspects of own work 3. Explain why it is important to observe an individual’s reactions when communicating with them. Unit 001 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals Assessment Criteria The learner can: 1.
Effective Communication and Interpersonal Interaction in Health and Social. Introduction This handbook will explain to you the effective way to communicate in this residential home and give you guidance on how to communicate with residents who have learning difficulties and other communication difficulties. it will also tell you about different forms of communication, Needs and preferences also it will give you advice on teamwork and supporting individuals What Is Effective Communication In Health and Social Care ? What Is The Argyle Communication Cycle ? effective communication in health and social care basically means to communicate successfully and getting your message across to other people and making sure they understand.
To support effective communication in my job I need to ensure that I communicate with people in a way that is most suitable for them. There are several different needs that people have in relation to communication. These are varied and depend on factors which are sensory ability, cultural background, language, self-confidence, level of learning ability or physical ability. It is very important that when communicating with people I do it at the correct level of understanding. Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users.