Productive and Counterproductive Behavior in Organizations

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Productive and Counterproductive Behavior in Organizations June 23, 2012 Cynthia Hackney PSY/428 Any organizations, regardless of the type of product they produce, strive to be productive that equals success. A non-productive organization can easily become obsolete regardless of the resources it expends. Organizations cannot afford to expend all of its precious resources on bad leadership or bad employees and yet many organizations who fail have done just that. The difference between productive and counterproductive behavior seems straightforward but understanding the difference and applying techniques to correct this behavior is one that many organizations struggle with daily. This paper will analyze the differences between productive and counterproductive behavior within an organization and suggest approaches to increase productive actions and decrease counterproductive actions. Productive Behavior The term “productive behavior” is defined as employee’s favorable actions that add to the goals and objectives of an organization (Jex & Britt, 2008). This means that employees will meet their performance expectations, complete tasks, and contribute to the goals of the organizations. Productive employees exhibit behavior that includes respect for others, themselves and their organization. It is the behavior every organization wants from all employees and directly impacts an organizations success or failure. Organizations have many tools available to facilitate productive behavior within their organizations. These may include: * Recognition programs * Performance evaluations and feedback * Pay and benefit programs * Training program * New employee integration/sponsorship program Employee relationships between supervisor and management are essential and key to meeting organizational goals. Productive

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