Huffman Trucking thrives on its vision “to be a model company to [their] stockholders, employees, customers, and all stakeholders” (Huffman Trucking). Huffman Trucking has four locations across the United States and employees roughly 1350 employees. Some of the larger clients include the US Government and automotive part suppliers. Huffman Trucking uses 800 road tractors, 2100 fourty-five feet trailers, and 260 “roll-on/roll-off” units. Each employee and unit must be accounted for.
Many companies refer to HRM as involving “people practices.” HR professionals should emphasize that there are several important HRM practices that should support the organization’s business strategy: analyzing work and designing jobs, determining how many employees with specific knowledge and skills are needed (human resource planning), attracting potential employees (recruiting), choosing employees (selection), teaching employees how to perform their jobs and preparing them for the future (training and development), evaluating their performance (performance management), rewarding employees (compensation), and creating a positive work environment (employee relations). An organization performs best when all of these practices are managed well. At companies with effective HRM, employees and customers tend to be more satisfied, and the companies tend to be more innovative, have greater productivity, and develop a more favorable reputation in the community. * Two methods an HR professional could use to determine incentive pay are as follows: 1.) One way to determine an incentive pay is Salary and benefits packages usually paid for comparable positions with similar duties and responsibilities in the private, non-profit and government (non-Federal) sectors; the desirability of the duties, work or
Providing the right training opportunities is essential for meeting business objectives. Many companies just go through the motions of a performance management plan without fully evaluating the needs of the employees to develop their morale and commitment in return. In order to provide first class transportation to its customers, opportunity for development in this area with the proper guidance and encouragement will engage employees in the direction of the
Assess the impact of different sales techniques and customer service in a selected organisation Within this report I will assess how sale techniques and customer service that Boots gives could impact on the customers in the future and how they could improve their customer service. Customer service is the experience that a customer receives from a business, this will vary on the way the business has treated the customer and the customer needs and the feelings that the customer had when shopping and after shopping within the store. Customer service is an important factor for all businesses as unsatisfied customers will not come back and without customers there is no other way a business can exist. Therefore customer service is an important factor as it is there to identify customers want and needs not only based on the product but what they receive at store or a website and how they are treated, customer service is about showing the customers that they are valued and needed within the business. If the customer service is bad it is more likely that in the future customers will not come back therefore there will be no repeat purchase and when no repeat purchase the income of the business would vary and would be unstable, unstable finance would mean that the business would not be able to operate normally eventually this will lead to close down of the business.
This means that companies will often omit negative aspects of the position from job postings in order to avoid scaring off applicants. If a company is to compete with these other companies that hide negative aspects of the position to be filled they must make their job postings competitive. An argument for using realistic recruiting policies is that trapping employees or “springing the bad news” on them after they are hired will no doubt raise the cost of retention. As employees find out the entirety of their job after they are hired many of them will no longer see the position as an opportunity and may soon begin searching for new
If company Q cannot trust its employees, how can they expect their employees to trust the company? Company Q’s management seems to have forgotten that its employees are also members of the community, and that they have friends and relatives who are members of the community, and are effectively its client base. RECOMMENDATIONS Company Q needs to implement an ethics program. If managers and employees work together to build a relationship of trust and pride in the company that they work for, it will go a long way towards eliminating the possibility of theft. Once the trust factor is resolved, company Q needs to seriously take the time to talk to the customers that frequent each of its stores in the different areas of the city.
Job Skills Necessary for Success In society today the skills needed to be successful in today’s workforce may differ depending on careers chosen. Although, there are some expectations that are expected and remain the same, for example: being well groomed, being punctual and, having a good attitude. As with any job there are many steps to take before you are even able to show an employer the skills that you possess. Of which many employers have used to evaluate you before you even have the opportunity to sell yourself as a good candidate for the job. Many employers now evaluate the applicant’s credit report, although it does the employer no good knowing what companies you have or have not paid it tells them a whole lot about how responsible the person is; which is one of the most essential skills needed to be successful in today’s workforce.
It is well known that the North boasted several significant advantages in comparison to the Confederacy, of which included a larger population base, a better transportation infrastructure, and a superior, industrial, economy. The Local News of the Alexandria Gazette describes the occupied town of Alexandria: …daily large numbers of beeves, hogs, sheep, &c (cattle)., are killed for the use of the Federal army…The engine houses and work-shops are however still in use – the engines in the employ of the Federal Government, and the workshops kept in operation for repairing. We learn that the Government is fitting up the Depot of the Orange and Alexandria Railroad. Especially with the occupation of the Border States, the North utilized every source they could muster as an available foundation for the Federal Army and heavily industrialized their resources in preparation for wartime. Coupled with further wartime industrialization The Union possessed almost three times the population of the Confederacy, allowing the North a steady flow of military battalion replenishment and civilian manpower.
Assignment 1 Doris Green Grand Canyon University October 19, 2011 Communication in today’s business place has become more complex, with the introduction of technology presenting both opportunities and challenges in any organization. Strong organizations demand effective communicators that can effectively manage business and organizational changes, concerns or events using technological as well as traditional means. This program focuses on providing professionals the tools and techniques necessary to foster open dialogue, project credibility, and effectively communicate, even in challenging situations. Change means taking people out of their comfort zone. Change is painful for some people, because they do not want to change; they want to remain the same.
While he can still maintain friendships, he needs to draw these new boundaries in order to establish his authority and credibility. It's not about becoming demanding and asserting himself in aggressive ways. Rather, it's taking seriously his need to refocus his thinking so that he positions himself as a leader deserving the respect of others. It can be hard for former colleagues to treat Miles as a manager if they have worked with him for years as their peer. But he is now in a role that gives him responsibility for assessing their job performance and giving important input into their work lives.