Human resources management is responsible for recruiting, hiring, firing, and training employees. It also develops and implements company policy. In many cases, developing the ideal human resources strategy requires assistance from outside the company. • The business world has experienced numerous changes as a result of technology and globalization. It is important for the field of HRM to be prepared for these changes.
Managing Change Part II MGT/426 Managing Change At times organizations tend to take on their own culture and in doing so, they face different challenges and changes. For Citigroup to compete, stay financially fit, and adapt, the organizations has to change. Citigroup’s employees must understand how change can be beneficial to the organizational and to them as well. By implementing change will allow the organization grow, meet customers’ needs, challenge the employees to improve his or her skills. Change is imperative for Citigroup to remain relevant.
In the past decade, there have been rapidly changes occur in the organization related to the rapidly advancement in technology and different behavior between generation X and Y. All this changes will influence leadership in order to create effective workplace environment and satisfying employees. To overcome this problem, we will examine leaders as change agents. Which theory of leadership is most applicable to be a leader as change agent? Before we go further, we need to define and understand what change agent is.
These changes are known as a reactive change and occur when a business responds to external pressure. Proactive changes happen when a business changes due to internal demands or a desire to improve the business. Some typical examples of proactive changes are, The business decides to cut waste, reduce costs or change customer support hours or less dramatic actions such as a new software upgrade or new furniture.
Benefits of Innovation and Change To fully understand the benefits of innovation and change, we must first understand what innovation and change actually are. The Oxford Dictionary then defines change as “an act or process through which something becomes different. O’Sullivan describes innovation as something “helping organizations grow…Innovation is the process of making changes to something established by introducing something new” (http://www.sagepub.com/upm-data/23137_Chapter_1.pdf). There has always been the need for organisations to change, update and improve but now more than ever given the world’s current economic situation and the need to more than satisfy market needs. First an organisation must recognise their need to change a current process, their equipment, structure or any other possible thing to change.
Whether it is to update an existing job, to create a new one, to revise any current compensation program, or to change any parts of the organization to align with the business strategies better, the planning is absolutely required. Whatever the case may be for the changes, upper management’s support is crucial because changes often result in resistance or anxieties amongst employees. Preparing and
The reasons for changes could be also from external factors calls Reactive change. For example, it could be for political reasons (new legislation…), economical reasons (exchange rates and trade issues…), social reasons (appropriate advertising…) and technological factors (installation of new technologies…) these examples are known as the PEST acronym and are often used to think about the factors influencing change in a business environment. Section 2 – Understand the purpose of supporting change in a business environment 1. Identify the main reasons for reviewing working methods, products and / or services in a business environment. To comply with changes, a business environment never stays the same and therefore it is likely that they will be continual review of the working methods, products and service.
Technological change can also affect the internal working arrangements - machinery leads to redundancies, new training may be needed etc. (Internet shopping and self-scan checkouts) Outsourcing production to cheaper countries. Skills requirements - Assessing the skills of the current workforce is an essential part of human resources planning as it enables a business to build up a profile of the training, experience and qualifications that employees already have. This is very important whether the business is capital intensive or labour intensive. As the nature and type of work changes within an organisation, so do the skills requirements.
Organizational skills hugely affect the people actions and reactions to different situations that happen during work. However workplace, personality can and will also affects key things like motivation, leadership, performance and conflict. We must understand that as managers the more we understand people personalities we can then better control the performance of the organization. The more managers focuses and understand personality behavior, the better outfitted they are to be effective and accomplish their goals. How might these three employees’ characteristics affect the performance of the organization?
Also will need to establish the productivity measures and compare those with the company or organization figures. Lastly, the manager will need to have a team meeting; take contribution on achieving the goals set by the manager, and institute a common goal for the teams. The transformational leadership style will work for the restructuring strategy with the new management practices, because the teams are mature and under the strong leadership of new management. In order to allow the new transformational leadership to be effective, one will have to recognize critical competencies, educate their employees, and motivate, empower, and encourage the teams to facilitate them to focus on accomplishing their goals effectively. It is important to engage the employees in the critical thinking process, decision making process and setting a common subsidiary goal that will be able to help the specialists to merge well with the existing teams.