Business and Administration Level 2

697 Words3 Pages
Unit four: Principles of supporting change in a business environment Section 1 – Understand why change happens in a business environment 1. Explain why change happens in a business environment. You should include at least three reasons in your answer. There is several reasons why changes happen in a business environment and it may include internal factors calls Proactive change, for example, a business wants to reduce waste and costs, a business launches a new product, a business decides to introduce a 24-hour customer support...or simple as a business decides to change the corporate restaurant facilities. The reasons for changes could be also from external factors calls Reactive change. For example, it could be for political reasons (new legislation…), economical reasons (exchange rates and trade issues…), social reasons (appropriate advertising…) and technological factors (installation of new technologies…) these examples are known as the PEST acronym and are often used to think about the factors influencing change in a business environment. Section 2 – Understand the purpose of supporting change in a business environment 1. Identify the main reasons for reviewing working methods, products and / or services in a business environment. To comply with changes, a business environment never stays the same and therefore it is likely that they will be continual review of the working methods, products and service. These review will ensure that the business keep up to date with developments and will still be efficient and survive. This also enhance the organisation’s competitive position. It is important to aids a company to improve all the time to be always available and respond to the business environment. When changes occurs, some procedures have to be follow in order to keep the business working properly. 2. When a business is going
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