Od Process -Team Approach

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Information used to control future functioning of the system is called feedback. What would you consider the usefulness and limitations of survey feedback? How can “framing” provide inconclusive and misleading survey results? Please provide at least one real-life survey which has been “framed” How would you rephrase the question? “Survey feedback is the process of collecting and feeding back the data from an organization or department through the use of questionnaire or survey.” In this process, the data are analyzed, fed back to the employees and the data are used to diagnose the organization and develop interventions to improve the current condition of the organization or to resolve the issue facing the company. The usefulness or limitations of survey feedback depends on how the survey is being done and what the survey is about and whether the right people are being considered in this process. Cummings has mentioned 9 qualities that will essentially determine the usefulness or problems associated with it. The nine properties include relevancy, understandable, descriptive, verifiable, timely, limited, significant, comparative and unfinalized. I consider these properties as very crucial for the survey feedback process as they will determine the accuracy and credibility of the feedback. I definitely think that survey feedbacks are helpful in accessing the current functioning of the organization to a certain extent. The crux of OD process will involve a high credibility of survey feedback. It will aid in the organization’s development and quantifying and qualifying the intervention used to resolve the issue. Mostly survey feedback based interventions have proved to be successful and reliable. The limitations to the survey feedback are as follows – 1. Confusion in reaching a unanimous decision regarding the data collected. 2. High levels of distrust can make

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