Role-playing takes place between the manager, programmer, and salesperson that act out roles to explore a particular scenario. They each specialize in their field, but the problems are that they are not working together as a team. By acting scenarios, they are likely to respond to different approaches and miscommunications. Louise, the manager, should have not take sides after calling out Ricardo for Frank to continue his problem. Frank may be the leading salesperson who has to deal with the situation when it actually happens (customer dissatisfaction).
If the workers are unreasonable, the management can decide to lock them out, meaning that employees will not be permitted to work. On the other hand, if management is unreasonable, the workers can decide to strike, meaning that they refuse to work until they get what they want. In conclusion, the formation of a union can be both beneficial and harmful to both the workers and the organization. Unions not only protect employees by helping to enforce the fair labor laws, by also by helping them to negotiate for better pay, safer working conditions, and many other things as
“This case demonstrated that managing employee misbehavior (and the perception of misbehavior) is important and challenging goal for managers and leaders” (Ivancevich, 229). Therefore CEO should set the tone for the employee to see what acceptable behavior is within a company (Ivancevich, 229). 2. Although all the CEOs were could at their jobs, one could still say that they were wrong for the job. Every company should be made up of the powerful guiding group with consist of the right people that demonstrated teamwork (Kotter, 43).
Data protection Pay and pensions Health and safety at work Act 1974 2b) List three key points of legislation that affect employees in a business environment. Computer Misuse Act 1990 Health and safety at work Act 1974 Employment rights and responsibilities 3. Identify a range of places where a person can find information on employment rights and responsibilities. You should identify at least two internal and two external sources of information. A person can be informed by internal sources of information such as a) Line managers and Personnel specialists, who have more knowledge, and b) from books and documents that are kept within the organisation.
Health and safety representatives acting as a communication channel between management and workers • Highlight the importance of using PPE and the consequences that might happen if PPE are not used properly • Print copies of posters and post it in the workers' communication book and in the walls in the staff room to remind everyone to use PPE at appropriate times • Organise written arrangements emphasizing the company’s policies and procedures of WHS and have every staff to agree and sign it. • Develop appropriate penalty or punishment for those who are proved to be not following and not complying to the policies and procedures SCENARIO 2 Question 2. A. How could Pam have acted differently when she saw the workers on the silo? Pam should have gone to the two workers herself to warn them and instruct them to put on appropriate safety gears or harness.
BSBMGT502B MANAGE PEOPLE ASSIGNMENT Activity 1 Workplace Policies and Procedures a. What are your organisation’s policies and procedures regarding counselling underperforming employees? The term counselling refers to the discussion and investigation of problems which affect an employee’s work performance or behaviour in an effort to discover answers to on-the-job problems. COUNSELLING POLICY 1. Counselling will offer support in ensuring employees reach the required standards of their roles and to be more independent and capable of resolving their own problems.
P5-Review the methods used by public services to ensure they have a diverse workforce Policies and procedures within the service: * Equal opportunities policies * Grievance procedures * Bullying and harassment at work policer * Anti-discrimination policies * Recording and monitoring of equal opportunities data and complaints * Complaints procedures for service users All public service have to follow these to keep a high standard. Equality within the public service The public service will have many aims and objectives set, either internally or externally and a number of those will be practically focused at offering a fair and equal service. Policies and procedures within the service Equal opportunities
Summary of the article The paper is a qualitative research article written by William A. Kahn [1990] to test his assumption that people give varying degrees of theirself in role performances. Through his study he came up with the construct of "personal engagement" which is depicted by total cognitive, physical and emotional presence of people in work roles. He also found out that in order for engagement to occur the three psychological conditions ----meaningfulness, availability and safety have to be met. He drew on studies of work roles and organizational socialization to investigate the degrees to which people “occupy” job roles, something that is beyond job satisfaction and employee commitment. He used the terms “personal engagement” and “personal disengagement” to represent two ends of a sequence.
Not carrying out the correct checks on an employee would lead to those people put into a job role they are not fit to do. | 2. Know how to respond to suspected or alleged abuse | Explain the actions to take if there are suspicions that an individual is being abused Approach your manager about your suspicions. Anything recorded only record personally and show to your manager as the person
Legal Requirements for a Hostile Environment The legal requirements for a hostile work environment include these: o The actions or behavior must discriminate against a protected classification such as age, religion, disability, or race. o The behavior or communication must be pervasive, lasting over time, and not limited to an off-color remark or two that a coworker found annoying. These incidents should be reported to Human Resources for needed intervention. The problem becomes significant and pervasive if it is all around a worker, continues over time, and is not investigated and addressed effectively enough by the organization to make the behavior stop. o The hostile behavior, actions, or communication must be severe.