Communication between colleagues will ensure that we always give the highest standard of care because | |through communication we share knowledge , diagnose problems early and give and receive necessary information in order to give the proper care for our | |clients. | 1.2 Explain how effective communication affects all aspects of own work |In caring communication is the key in doing our job to the highest standards. Most of the time care plans are the way of communication in between | |the carers, so the plans should be fill up in the most accurate way; information must be passed on so no mistakes are made. In my opinion a lack of|
People also need to portray their emotions, feelings, pain and opinions. Communication is an essential tool a carer. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported.
It is essential that there is good and effective communication taking place within the work setting. Daily tasks will only be successful with smooth transfers of information. In order for me to develop within my role, there must be effective communication between my colleagues and myself. This will help keep positive morale and improve the quality of work. To enable myself to communicate with the residents, speaking clearly and directly gets the message across .
My organisation and I have a duty of care to ensure that the service users we care for are safe, protected from abuse by other service users, staff, carers, friends and family. This means that my colleagues and I are obliged to work within the safeguarding policies and procedures and it is highly important that we all receive adequate training so that we can recognise and understand signs of abuse. It is also out duty to record all relevant information when an accident or incident occurs in the workplace. It is our responsibility to report any improper conduct or suspicion that we think may contribute to abuse. Duty of care and safeguarding work together because it is our duty of care, as care staff, to provide protection and safety for vulnerable adults whilst at the same time respecting their
In my work role I also have a responsibility to provide a duty of care to all patients receiving care. This is `The legal obligation to safeguard others from harm while they are in your care, using your services or exposed to your activities`. (Collins 2015) I am required to work to an excellent standard and quality of care, adhering to my organisations policies in my everyday practice. The trust value that I meet are; `We put our patients at the centre of everything we do’ `We focus on our people’ `We involve our people in making decisions’ and `We deliver excellence’ (Trust values booklet.) I am expected to ensure that all patients are treated fairly and with dignity and respect, regardless of age, race, ethnicity, sexual orientation and diagnosis, and always act in the best interests of the individual whilst allowing them to be as independent as possible.
1.2 I will always work as part of a team to provide the best possible care for my patient by working within my skill levels for my work role, set by the Ambulance Service. Also to ensure that I maintain those skills and update them as and when required. For me to become a better person and to be able to quickly form a bond of trust with my patient to enable my patient to trust me enough to be able to open up to me about very in depth personal problems that they may be experiencing. I need to be up to date with all of my company’s policies and procedures and I need to follow these at all times. I must follow my company’s confidentiality protocols to ensure that my patient’s details and sensitive information are not compromised at any time.
1.1 The definition of “duty of care” is a legal obligation and a requirement to work in a way that offers the best interest of a child, young person, or in my case vulnerable adults, in a way which will not be detrimental to the health, safety and wellbeing of that person. My employer also has a duty of care for staff members, to ensure that working conditions are safe and suitable. 1.2 The duty of care I have in my job is to keep myself safe and my service users safe. Keep up to date on my training. Always wash my hands before attending a service user before and after, and wear the correct protective aprons and gloves that are supplied by my company.
We are legally governed by the Human Rights Act to respect and protect an individual's rights first and foremost in everything that we do. It is a legal requirement of all health and social care staff to attend training enabling them to appropriately meet the needs of every individual in our care. Individuals have the right to receive the relevant support and treatment required for them to lead a comfortable life. A predominant focus of the training is the safety of the individual and how to maintain a safe, comfortable environment. Our policies and procedures within the work place protect the rights of individuals by making sure that we follow a person-centred approach and treat each case individually, but most importantly equally to any other case.
I also must follow all rules and regulation policies within the work setting and keep up with any relevant training I may need to keep me up to date and informed. It’s also my responsibility to build trust with the service users and also my colleagues and make sure I stick to the confidentiality policies. The duties I under take on a day-to-day basis are personal care, recording information, assisting with feeding and mobilising and keeping the service users entertained. 2. Identify the standards that influence the way the role is carried out: • Care standards act 2000 • Health and safety at work act 1974 • Manual handling operations 1992 • Codes of practice • National occupation hazards 3.
To do this we can build a strong and trusting team and this builds relationship with other work colleagues, residents and other professionals. * Support workers need to work all as a team and in different ways to help / support / care for residents with all their different needs. It is important to communicate well with each other because of the nature of our job we are in. We need to communicate clearly with each other explaining things well and to be open to opinions / advice from colleagues and supervisors. Page 1 of 4 Assignment 301 Kathleen Toon-Poynton-Hurst Aiii: Method | How Effective is this method | Observation | By observing someone closely you can realise if there is a hearing or visual impairment then use the operative method or style of communication should be