This includes acting in the best interests of the patients and ensuring their health, safety and welfare. I must be observant to make sure my knowledge and skills are updated on a regular basis. I must observe all areas of confidentiality at all times. I must also have the confidence to voice any concerns I may have. I must make sure I have access to available resources and equipment that will assist me in my role.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. 1.2 Explain how effective communication affects relationships in the work setting. Within the care setting I communicate using: Communication books, Handovers with Colleagues, Staff meetings, and super visions with my team leader. All these was of communicating help with work relationships between yourself, other staff and tenants. The staff are always up to date with anything new with the tenant ie medication changes, And the tenants know they are being cared for correctly by all staff.
I would ensure that the residents would be presentable in their appearance at all times. Additionally I would ensure that the service user have any aids that are required for examples, glasses, hearing aids, dentures and that these are kept cleaned and work. Another role that I would have within the care home would be to assist the service users in rehabilitation activities under guidance and supervision of the manager. I would also have the responsibility of assisting in the cleaning of the home when needed especially the dining areas after meals. I would also support infection control by cleaning up any spills immediately.
The healthcare professional must always keep front of mind that with this kind of role comes a certain amount of responsibility. 3. Duty of care in the workplace and how it affects my role In the workplace being conscious of the duty of care and ensuring that it is front of mind in every aspect of the job is very important. It is a way of working and an integral part of every aspect of the healthcare provision i provide. Those individuals under my care can, and should, expect that I will carry out my work in a professional and supportive way ensuring that they are not exposed to harm or any unnecessary or preventable risks.
Finally, it is my duty and responsibility to treat clients with respect and dignity at all times. 1.2 Explain expectations about own work role as expressed in relevant standards In my setting all policies and procedures are kept in the main office or intranet and are available to view at all times. It is very important that I am familiar with these policies and follow them at all times. In my setting there is a safeguarding folder and it is my responsibility to read this file and keep up to date with any changes or amendments that may arise. This is important as I need to know what to do when I think there is a safeguarding issue with any patients.
These include people such as: Social Workers, Physiotherapist and Nurses etc. The main and important statement is to make sure everything is done according to policies and procedures and according to the government law. 1.2- Explain expectations about own work role as expressed in the relevant standards My expectations are to progress further with my career, increase my knowledge, experience and understanding. In order to achieve this, my aim is to utilise all available training and keep up to date with current issues within the social care sector. This
Every healthcare worker has a duty to act accordingly not just towards the clients but also their co-workers, other healthcare professionals and themselves. - following GCSS Code of Practise - keeping knowledge and skills up to date - not undertaking procedures outside own competences - acting in the best interest of clients - ensuring health, safety, welfare of clients - adhere to companies policies and procedures Duty of care affects my own work role by following all policies and procedures set by the company, going on training days when available, always ensuring the clients are safe within their environments and respecting the rights of each client. OUTCOME 2: Understand support available for addressing dilemmas that may arise about duty of care. Despite all the efforts of healthcare providers to ensure an Individual receives the best possible care there might arise conflicts and dilemmas between healthcare worker and service user. Those conflicts may include: refusing a meal, type of activity, refusing medication or a treatment.
Management ensures all employees are following organizational regulations and all kinds of operations are conducting in prescribed way. They make sure health and safety for the employees and clients. Employers will employ effective, energetic and experienced people as managers. They can employ specialists as well. Health and safety is very concerning issue in health and social care setting.
It is important to carry out duties that are in own job description, and that you are competent, it is also therefore necessary to regularly update own knowledge and skills in order to uphold and provide care standards in accordance with codes of practice of care setting and services. These include the use of any available resources such as equipment for example the use of hoists, for the movements of manual and people handling, ensuring training is up to date for example attending any mandatory training courses such as Health and safety , First Aid, Moving and Handling and so on. Remembering the importance of respecting the individual and preserving their dignity at all times, making sure confidentiality is followed. It is also our duty to report any concerns by completion of relevant forms, such as accident and / or incident forms and the use of the 'whistleblowing policy if necessary. 1.2 Duty of care ensures that patients are protected from harm and are kept safe from abuse by staff, other patients, family and friends.
Introduction to duty of care in health and social care setting 1.1- define the term duty of care the duty of care is a moral and legal obligation to ensure the safety and well-being of the people you are being employed to look after, in my job this in means I must act in the best interests of individuals not act in anyway that will cause harm work within my limits and only complete tasks that I am confident and trained to do 1.2-describe how the duty of care affects own work role the duty of care protects and makes sure that everybody is safe, which means all staff members should be up to date on all policies and procedures and both the employees and employers should take action to ensure everyone has the correct training. 2.1- describe dilemmas that may arise between the duty of care and an individuals rights with certain individuals the duty of care may restrict them on doing things they have the right to do, things that in some instances will help them to become more independent, for example if a resident has the capacity and physical ability to cook a meal but has never done so, there is risk of them burning themselves but why should they not be allowed? This is when the correct safety precautions and risk assessments should take place. 2.2- explain where to get additional support and advice about how to resolve such dilemmas the following people may provide help with such problems but proper precautions must be taken to ensure safety The person’s family and friends colleagues GP Care professionals Advocates Union official Regulators 3.1 describe how to respond to complaints 3.2 identify main points of agreed procedures for handling complaints in my place of work we use the NHS easy read complaints procedure that is available to all residents in the home and has been made very simple so that anyone that is unhappy is