Nhs Case Study Change Management

1447 Words6 Pages
Essay NHS Case Dear CEO, To give you and your staff a good guideline how to communicate and act to different stakeholders, I will explain a strategy based on Grundy’s steps for identifying power and commitment of stakeholders. The first step is to identify the most important internal and external stakeholders who might be involved or affected by the change process. By examining the case and came to the conclusion that there are five important stakeholders. You as CEO, has to be aware of their circumstances and thoughts throughout the change process. Your new HR manager is the centre pivot in the process and needs to communicate different to all stakeholders. In this paper I will outline the character of the stakeholders by looking at influence and power. Besides that I will tell you how to communicate the change throughout the company, mainly focussed and the tasks of the HR manager. The most important stakeholders are: 1. HR Department and employees 2. Managers from other departments 3. You as Chief Executive 4. Customers/Patients 5. Media ------------------------------------------------- HR Department and employees The Human Resource department is the main subject of this case. Because of the merger from two hospitals, a new HR department has to be created. The main goal for your new HR manager is to deliver efficiency gains of 140.000 pounds. This group is divided into two sections. One group is willing to adapt to the change and work with it, but the other group has questions and this leads to tension inside the HR department where two different staff groups need to work together. There are two ways to influence the stakeholders to support the change. 1. Winning the support of those who oppose the change. Because the group is divided the new HR manager can convince them to work with the change process and supply them with
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