Informal Communication Essay

398 Words2 Pages
KUMASI POLYTECHNIC SEC. AND MGT. DEPARTMENT DIP. IN BUSINESS ADMINISTRATION OWUSU-ANSAH PRINCE DBA05110060 B. COMMUNICATION ASSIGN. QUESTION Find the meaning, advantages and disadvantages of informal communication. SOLUTION MEANING Informal communication-Is a casual form of information sharing typically used in personal conversations with friends or family members. Within a business environment, informal communication is sometimes called the grapevine and might be observed occurring in conversations, electronic mails, text messages and phone calls between socializing employees. This form of communication is not guided by any laid down procedures. ADVANTAGES 1. Free flow of information- as no formal channel is maintained information can flow freely among the employees of the organization. 2. Rapid communication- in case of informal communication messages can be transmitted to the ultimate recipient faster than formal communication. 3. Suitable for motivation- in modern days many communication experts advocated that informal communication is more appropriate for motivating employees. 4. Remove mental distances- through informal communication employees can share their views on any problem. As a result mental distances are reduced. 5. Increase enthusiasm- due to the very nature of informal communication it allows lower level employees to communicate freely with the top management. Accordingly problems of lower level employees can be minimized and their enthusiasm increased. 6. Evaluation of employees- sometimes it is necessary for management to evaluate the attitudes of employees. Through informal communication management can come closer to the operational level and judge their attitudes clearly. 7. Supportive- it is not just a separate system for exchanging information- it is also supportive to the formal communication. Meaning

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