This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
b) Individuals using the service and their carers Effective communication is vital between carers and the residents. This enables you to build a relationship with the people you care for and will ensure they feel safe and trust you to look after them. Communication is also needed so the residents can tell you how they are feeling and what their needs and wishes are. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; when and how to adjust communication method; recognising barriers to communication 2.1. Find out an individual’s communication and language needs, wishes and preferences. Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities 2.3.
1) Unit manager 2) Support worker 3. Explain why it is important that care workers work in partnership with individuals using the service and their family. It is essential to form positive, effective working relationships with colleagues, other professionals, service users and their families, sharing all information, to ensure we all work together so the service user receives the appropriate individual care and support. 4. Identify three ways of working that can help improve partnership working.
Each team member shares information about their role and can highlight any problems or positives regarding the service user * Relationship with the service user. This is a one on one relationship. You have to listen and observe while delivering care. You have conversations and ask how they are and what they need. This is the most important relationship to establish and maintain because the service user needs to be able to trust you and feel safe.
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
Understand why effective communication is important in the work setting 2. Be able to meet the communication and language needs, wishes and preferences of individuals. 3. Be able to overcome barriers to communication 4. Be able to apply principles and practices relating to confidentiality Question- (1.1) Identify the different reasons people communicate Answer: There are different reasons why people communicate.
This communication can be between adults or children. Effective communication will make worker’s role work and will enable them to develop their role as a practitioner working with children and young people. Effective communication will develop the following: * Relationship with servicers users * Relationship with colleagues * Relationship with parents: Outcome 2 be able to meet the commutation and language needs wishes and preferences of individuals. 2.1 There are a number of factors to consider when promoting effective communication these vary for different age groups, genders, cultures, etc. It is important to communicate effectively to help avoid confusion and misunderstanding.
It is important that we communicate information to one another through positive relationships. In order for this to work, we need to consider how we approach and respond to others. Children are more likely to respond to adults and other children in the manner of which they are shown. In order for a positive outcome, we need to ensure that we do not forget to communicate and behave in a positive manner. We need to check what we are saying and how we say things in moments of excitement or stress, so that the children understand our expectations and the boundaries of what is acceptable.
Assignment 013 Task A DORIANA DEMIRI 1. Working in partnership is really important for the child development.Is going to help him in learning,health and communication.Working together is more effective.Sharing and respect each other knowledge is giving to the child the best positive way to start.The communication it has to be clear because like this you can understand better the child needs.Building a good relationship with the parents of the child is important because the parents are they that know better their child so you can give support to the family.Working together as a group is going to help to understand if the child needs the help of more that one specialist. 2. Social worker Nurse Head Teacher Parents/Carers