Nvq Lvl 2

294 Words2 Pages
1. Explain three differences between a working relationship and a personal relationship. 1) A working relationship is a relationship where I spend time with my colleagues and students together at work, but I have little or no contact out of working hours. It’s a strictly professional relationship. 2) A working relationship has professional guidelines, boundaries and decisions to follow or to be made, without being influenced by personal emotions and feelings. 3) A personal relationship is one where family, social and emotional bonds are formed through personal choice. 2. Give two examples of different working relationships in a care setting. 1) Unit manager 2) Support worker 3. Explain why it is important that care workers work in partnership with individuals using the service and their family. It is essential to form positive, effective working relationships with colleagues, other professionals, service users and their families, sharing all information, to ensure we all work together so the service user receives the appropriate individual care and support. 4. Identify three ways of working that can help improve partnership working. 1) Each individual to know their own roles and responsibilities within the workplace and follow agreed ways of working. 2) Respect each individual’s values and beliefs, do not discriminate. 3) Solve problems together, each individual having input in the resolving of any issue,s as part of a valued team member 5. When people with different views, skills and expertise are working together, they may disagree about the best way forward. Identify five skills or approaches that might help resolve conflict. 6. Explain two ways you could obtain support and advice about working in partnership and resolving conflicts. 1. Produce a
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