By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
It is also about understanding the emotion behind the information. It can improve relationships at home, work and also in social situations, improving on teamwork, decision making and problem solving. It enables you to communicate with negative or difficult messages without destroying trust or creating conflict. Effective communication relates a set of skills, which include: nonverbal communication, listening, the ability to manage stress and to recognise and understand your own emotions and those of the person that you are communicating with. The more effort and practice you put in, the mire instinctive your communications skills will become.
This level of communication is important to support the building of a positive relationship with their care worker and myself. I would use formal positive communication when communicating with social workers and other professionals, again this communication ensures the positive relationship building between all parties, ensuring confidentiality at all times. 1.3 Analyse the barriers and challenges to communication within
With good communication comes co-operation and good development. This reduces the risk of misunderstanding. It also allows you both to feel valued and respected. If the communication is effective, it will create a calm and happy environment for all. You may have to adapt communication to different groups * Hearing and visual impairment * Diversity * Cultural and social makeup’s * Ethnic backgrounds * Disability * Levels of learning development It is important to assess the different communications need for different people.
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users. With service users I initially need to establish a service users ability, needs and preferences in relation to communication needs and develop a plan of action to provide appropriate support that meets the service users communication needs and methods. The assessment involves observation questions and regarding information on a number of areas including ways and their preference of communication by service users which support process of completing the service users person centred plans. Any changes to service users’ needs need to be recognized and care plans changed to support the changes. When conversing with service users I ensure I speak in an informal relaxed way I
Question 2: Communication is important to forming relationships with people. Explain how communication affects relationship in your care setting. Effective communication between adult social care workers (colleagues) is important because of the need to build trust and understanding between one another, this gives the ability to open up and ask questions on tasks or issues that are new or difficult to address with the added respect of other colleagues experience, thus enable good team building and sharing of information, also to have an attitude of sharing the work load making the job at hand and work life easier all round. This is also if not more important when supporting other people (service users) to promote that you are reliable and trustworthy. Listening and showing commitment that the persons best interests are at heart, with good time keeping and seeing tasks throw will build confidence with the service user.
It ensures that information is clear, concise, accurate and informative. This reduces the possibility of mistakes being made and delivers a better understanding of situations. It reduces confusion, inefficiency and conflict and increases the trust and respect between one another. If there is inadequate communication then that is where you can face problems. 1.3) Explain why it is important to observe and individual’s reactions when communicating with them It is important to observe an individual’s reactions when communication with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps to identify their needs or to identify any changes in their needs.
Group supervison promotes peer support whereas one to one supervision allows appropriate person centred support and more confidential and personal issues to be discussed. Supervisions allow workers to reflect on their practice and receive support to improve the quality of their work. It should aim to decrease the chances of staff ‘burn-out,’ promote safe practice, increase work satisfaction and enhance work performance. Supervision should promote personal development which in turn, enhances quality of the service that they provide and outcomes for service users. It also makes staff feel supported which motivates them to improve the quality of their work.
1.1 The reason why people communicate is to insure everyone has the correct information and instructions to follow, it also allows people to share ideas and experiences, express their feelings, socialize and ask questions. Communication enables people to build and maintain relationships with service users and work colleagues, to create a better working environment. It is easier for work colleagues to discuss and raise any concerns about a service user than to read in the care plan. 1.2 Communication can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting.
Describe the importance of communication for professional growth Communication is a process of passing information to a person or group of people either by sign language or the vocal way. Information is powerful because it is how we express ideas and emotions. It is important to learn how to communicate professionally so we can simultaneously learn to behave appropriately in formal circumstances. Learning to communicate effectively means making the most of every opportunity to interact with others having and understanding of what type of communicator you are and being able to identify the ways in which better communication can lead to better outcome will help you maximize your personal effectiveness in many different situations giving you the advantage in interviews, assessment/ and in the day to day work place. Although it is just as significant to know how to work individually; working in a group or with a partner is important.