If a client is in need of extra support I mentor and support the client though there needs. We provide after care on a range of subjects, where we discuss and process saturations that arise. I facility house meetings, where house maintenance issues are recorded, staff and client concerns are discussed. Answer the phone and recording messages, liaising with members of staff, booking in one to one appointment, and providing information for clients providing help and guidance. I carry out health and safety checks, which also make sure the clients, are using the properties correctly and cleanliness is recorded.
Unit 305 Outcome 1) 1) Person centred values ensure that each individual resident receives adequate care based on their personal wants and needs. Person centred values make sure that the care is planned around a specific individual and that they are at the heart of every decision. Throughout a health and social care setting being able to demonstrate person centred care can involve professionals, families, the individual and carers. Aspects of daily care should involve person centred values because each resident is different and will need to be treated as an individual. As a carer I demonstrate person centred values by relating to what each resident would like, what care they need, what assistance they will accept and treating each resident as a separate person but at the same time treating everyone equally.
Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisors. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the
Supervisions are regular, between myself and my manager. They are designed to help improve the way I work, they offer practical and guidance and support in areas that I need to improve. After supervisions are the appraisals. They evaluate what was covered in the supervisions to make sure that improvement is occurring and to set new goals. My supervisions are taken on shift, my manager will watch how I work, how I integrate with the team of staff and with the clients in the care home and put forward any ideas on what I could do differently but also explain what I am doing well.
It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with your colleagues is essential for the success of the project especially when supporting people with 24hour care as you need to know what has happened before your shift and to explain when your shift is over to the next staff member. This is also important so that everyone knows what to do in case of an emergency or something that happens unexpectedly. Communication is also vital for the clients as they may have difficulty in understanding or not able to process information easily, this means the team has to find effective ways of communicating with them and making sure they know they can communicate their needs to us as well as their feelings. 2.1 When it comes to communicating and language its everyone’s preference to be communicating or speaking in a way or
Communication is the foundation of care work. Working as live in PA I must create a good relationship with a client for the nature of such an intensive and special relationship. A good communication is an essential criteria to build up trust and meet clients needs. Working with different clients I need to have flexible approach and use different communication methods to overcome some of the barriers. To do this, even before I meet the client for the first time I receive a client's brief profile from the agency.
When I’m carrying out all of these, I remember person centred values which helps me to be able to do what’s right for the client or what the client wants before carrying out any activities for the day, I go through my clients care plan but I also ask family of the clients if there has been any changes for example if my client needs to be awake and ready for a certain time, earlier or later than usual set time. I agree with them because it’s their right to change their mind. At this stage we talk together and rearrange. Personal relationships are based on emotions sharing similar attitudes, values and interests. They are also very informal, in personal relationships you share support between each other with feelings and thoughts as you can be who you are with family or friends.
I have a duty of care to myself, my colleagues and the person I am caring for or anyone else affected by my actions. I would do this by attending regular team meetings, keep my training up to date, wearing protective clothing at all times whilst giving the clients care and disposing of it correctly, reading the care plan to ensure the correct care is given, recording everything whilst in the clients property and reporting anything that concerns me to the senior carer or manager. Understand support available for addressing dilemmas that may arise about duty of care As a domiciliary care worker I may experience many dilemmas. I would aim to help people live independently in their own homes and encourage them to make decisions for themselves. If I feel the decision the individual makes would cause harm to themselves, myself or any other being I am them faced with a dilemma.
There are many people that we as care workers need to communicate with. The most important person is the person that we are supporting at that time, gaining consent from them before even assisting them and making sure that you keep them involved with choices at all times. There is also family and friends that are involved with the residents. There may also be times were you may have to communicate with other professionals, weather this may be the resident's doctor or a nurse. Communication between work colleagues is also very important as this is the time were you are able to inform other members of staff
Safeguarding and protecting the service user is very important part in the care sector I have a duty of care to the service user and to the organisation to make sure that any accidents, concerns or incidents that may take place and put the individual or you at risk to be reported to my line manager using the appropriate method as stated in the employees handbook. I also have to ensure that all daily activities and written based records are accurate and are up to date. The sharing of information with other professionals involved in the provision of care is also very important. I liaise with other professionals from different disciplines. These include people such as: Social Workers, Physiotherapist and Nurses etc.