Nvq 3 Unit 1

2086 Words9 Pages
Promote communication in Health, Social care or children’s and young peoples settings 1.1 People communicate for many different reasons like to express needs or to share ideas and information, to express feelings and emotions to build relationships and maintain, to share experiences and the telling of stories, to deal with disputes and to calm and reassure. People communicate so they can start and maintain relationships with others, to help with giving direct instructions and being able to explain what is required at any given time, to express your desires and feelings and be able to listen and understand others, to share opinions, knowledge, feelings, emotions. Also we communicate to warn of danger and alert others when someone may need help. 1.2 Communication is the most important aspect of any job but especially for carers it’s the tool that we can use to meet the needs of who we are supporting. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with your colleagues is essential for the success of the project especially when supporting people with 24hour care as you need to know what has happened before your shift and to explain when your shift is over to the next staff member. This is also important so that everyone knows what to do in case of an emergency or something that happens unexpectedly. Communication is also vital for the clients as they may have difficulty in understanding or not able to process information easily, this means the team has to find effective ways of communicating with them and making sure they know they can communicate their needs to us as well as their feelings. 2.1 When it comes to communicating and language its everyone’s preference to be communicating or speaking in a way or
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