In a social work environment communication can be an essential tool in order to meet the needs of a vulnerable adult. It is a basic requirement in the social care role to communicate with the individuals you care for their families and also with other members of staff involved with their care on a daily basis. Communicating with the other staff members you work with shows team working and continuity of care. It also ensures health and safety issues are recognised and reported. One form of this communication is a verbal handover at the beginning and end of each shift, there is also the filling in of relevant communication books and care plans for each of the individuals you care for, this keeps others in the knowledge of the current situation in the work place with service users.
Person Centered planning helps us do this by discovering and acting on what matters to a person. It gives us a structure to help us continually listen and learn about what is important to a person now and in the future and to act on this in alliance with friends and family. It requires a
Corey posits that the signs that individuals project through their behavior to society arises from the decisions that they have made in their lives. This basic assertion holds that people are responsible for the reality they create as well as the consequences their actions bring to light (Grant, n.d). According to Corey, individuals have an innate driving force that directs them towards attaining their individual needs. As human beings, we are always functioning to achieve something that will make us feel fulfilled in life. For instance, people seek to be loved to feel that they belong.
“Values are central to being human: nothing we do is unconnected with values. If we want to understand, and be able to work with people, then we need to have an understanding of the complexities of values in people’s lives. Any attempt to understand people that does not consider the values dimension is doomed to failure as values are so central to everything we do, both as individuals and professional social workers.” Adapted from: Moss, B. & Thompson, N. (2008) Meaning and Values: developing empowering practice. Russell House Publishing The above statement is essentially saying that an individual’s set of values play an imperative part in every decision, action or behaviour in their everyday lives.
1.3 describe the links between risk-taking and responsibility, empowerment and social inclusion. Sometimes we all have to take risks to get what we really want. It’s a part of living a full life. Supporting individuals to take risks to do what they have chosen to do is part of a person centred way of working. The link is offering individuals the opportunity to achieve their goals and dreams of their own choice which empowers the individuals.
Introduction to personal development in health, social care or children’s and young people’s setting (SHC 22) – Unit 4222-202 Care workers promote the opportunity for service users to live in the community for as long as possible, by providing care and support to individuals and families. They work towards an assessed and planned package of support, care or maintenance program, this helps service users maximise their independence. Many duties for a care worker include performing basic personal care tasks as outlined in the service user’s care plan, such as feeding, dressing, assisting to toileting, total body washing. Any changes in the service user’s condition the care worker as a duty to report to senior management. A care worker must maintain an effective working relationship with service user’s, this helps by maintaining good communication.
Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisors. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the
Supervisions are regular, between myself and my manager. They are designed to help improve the way I work, they offer practical and guidance and support in areas that I need to improve. After supervisions are the appraisals. They evaluate what was covered in the supervisions to make sure that improvement is occurring and to set new goals. My supervisions are taken on shift, my manager will watch how I work, how I integrate with the team of staff and with the clients in the care home and put forward any ideas on what I could do differently but also explain what I am doing well.
Communication is used between colleagues, the service users, line managers, GPs, families and agreed others who have an active role in the service users life. Communication is used on a daily basis via many different means. It is important for staff to communicate with one another to establish what possible health and safety issues are and that they are recognised and reported promptly and correctly, to stay up to date and have an understanding of the service users individual needs and provide continuity of care. It is also important to uphold and maintain professional relations between colleagues. When working in a care setting, it is hard to always communicate to the person you need to on that day or the next time they are perhaps on shift, this is why many settings have regular staff meetings, diaries and communication books.
This memo to inform you all about the importance of active listening. As everyone knows I recently attended a conference at which I learned more about this valuable skill. This skill will help all of us to provide better quality care to our patients. • The first step to become an active listener is to cultivate an interest in the message an d the speaker(Cheesebro, O’Connor, & Rios, F. 2010). .