Enterprise Technologies and the Value Chain

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Enterprise Technologies and the Value Chain Unit 5 Assignment Kimberly Saylor Kaplan University GB570: Managing the Value Chain Dr. John Craddock April 19, 2013 Enterprise Technologies and the Value Chain Enterprise technology consists of a variety of methods that are used in organizations to enhance their planning operations as well as product and service delivery processes. Technology is used to link multiple organizations together for the purpose of improving the efficiency of the operations (Walters & Rainbird, 2007). Walters and Rainbird (2007) state that, “Technology management and innovation can improve the organization’s effectiveness (its strategic decisions) and its efficiency (its operational or productivity decisions)” (p. 127). The value chain is made up of multiple strategic decisions such as: deciding what suppliers to use, deciding the best method to meet the customer’s needs and expectations, choosing the most economical and efficient logistics system and, of course, selecting the right enterprise technology method that will be sued to manage the value chain as a whole. Walters and Rainbird (2007) describe technology as “a strategic issue and a key source of competitive advantage” (p. 127). Therefore it is important to select the technology system that will provide the most benefit for the company’s value chain. Enterprise Technology Security in technology is becoming more and more critical every day, whether it is at home or in business. There are many anti-virus programs available that can prevent some security breaches, but unfortunately there are also individuals out there who are creating new virus’ and hackers who are looking for ‘holes’ in the protection systems. In these programs, it is possible to ‘blacklist’ (or block) virus’ or specific websites but only if they are known. With that in mind, another type of

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