Members of the team have confidence in themselves and have a positive attitude; this only motivates them to achieve the common plan and purpose. | The team maybe letdown when they are unable to accomplish small success, which could affect their ability to complete larger goals. Should team members lack vital skills, this may inhibit the team from being as successful as they thought. | Mental modelsTeam share the same vision on how the work will be completed | Successful team has collectively shared their vision, knowledge and how the work will be accomplished. Involving team members in discussion on their perspectives and expectations will help build agreement with the group and provides an accurate mental model.
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload. Effective communication with colleagues brings good relationship and then working becomes easier because there will be cooperation and trust would be developed. This would also create mutual respect and better ways of rendering the expected service to the service user and build respect in the whole system. This also would make both parties effective listeners to understand each other better. Effective communication makes adequate information available when working with other professionals and thereby assisting the service users’ effectively.
To reassure a service user to help them to trust you. To build a trust based relationship with the service user requires communication on both parts. Teamwork amongst staff also needs good communication which helps with understanding each service users needs and to provide a good continuity of care. 1.2 Effective communication is is important so that information isn't confused, hence leading to mistakes being made. Being concise, precise, accurate and honest are necessary for any communication between staff and family members and also with service users.
Unit 1 1.1 People communicate to give information, to receive information. To express their feelings, they need‘s to be good communication between staff and individuals. For needs and wishes, good communication can result in a good working relationship between enabler and an individual. 1.2, Communication is essential in a work setting, all types of communication that could be written, or verbal, it makes good working relationships between staff and between the individuals, it brings the staff team together. With good communication it is less likely to be any mistakes made, if a mistake was made it should be able to be identified and discussed through good communication.
Ensure that there is a team leader that is willing and able to lead the group to success and is willing to accept the help from other team members should they need any, the team leader should listen to the group and take their thoughts an opinions on board as with this the team will be more successful and have better outcomes. The effectiveness of the group is formed and maintained by the group working together and having an input on all tasks and goals that they are aiming for as this helps to build team work and trust within the group. 1.3 Different facilitation styles may influence the group dynamics by helping them work together harder, it may help to ease tension within the group and help tasks be completed quicker. Different facilitation styles could be to spilt the group into smaller groups, giving them each a separate task to work on to complete the task quicker, it can also influence the group lifecycle, the group lifecycle starts with brainstorming, transforming that brainstorm work onto paper, and then forming it into work ready to present. Having different facilitation styles can influence the group lifecycle by giving them different ways of brainstorming, such as a group brainstorm and individual brainstorming, and having individual formed work so
1.2 Explain how effective communication affects all aspects of own work -Communication is very good in the setting it helps to understand individuals feelings, share skills and some important information, which leads to understanding each other. -It prevents misunderstanding and finger pointing to each other in the setting and it raises awareness. It helps to build up self-esteem and confident in workers because u will build trust with your colleagues and people who uses the services. 1.3 Explain why it is important to observe and individual’s reaction when communicating with them -It is very important to observe because most of communication is non - verbal, so if you do not pay attention you will miss out on a large part of communication because you have to watch people’s facial and bodily reaction, any gestures they use, how they are, are they upset 2. Be able to meet the communication and language needs, wishes and preferences of individuals.
A strong leader can help facilitate and get everyone moving forward while using everyone’s talents. Let’s talk about different dynamics in a team and how leadership can affect the outcomes. Being placed on a team for a project that you are passionate about can be very rewarding, but what if the other members have a different view or opinion on the end results? How can the leadership make or break this team and project? Easy answer, a good leader can guide the team to finish with productive and healthy discussions to come up with the best solutions.
The listening aspect is referred to as reflective listening and is used in situations where the counselor is attempting to help the client deal with something. Some principles of reflective listening include: more listening than talking, attempting to understand the feelings contained in what the other is saying, not just the facts or ideas and responding with acceptance and empathy, not with indifference or false concern. Reflective listening may provide very positive results when used appropriately. Along with being an active or reflective listener there are three main characteristics: genuiness – which involves being spontaneous, avoiding personal defensiveness and allowing you self to be open to feedback. Being a genuine helper also involves honesty and forthrightness.