According to NASDAQ: WEN they are the world’s third largest quick service hamburger company. To us this is known as a fast food restaurant. Wendy’s has more than 6,500 restaurants in the United States and 27 other United States territories in the world. When Dave Thomas opened the first Wendy’s restaurant in Ohio in 1969 he vowed to have quality food. That is why today, that they still serve the best quality foods around that is made to order.
Quality Service Recovery at Chick-fil-A Introduction Truett Cathy established the restaurant that would eventually become Chick-fil-A in 1946 (Cathy, 2002). The company launched the boneless breast of chicken sandwich as well as the trend of placing quick-service food establishments in malls (Cathy, 2002). With a mission to "Be America's Best Quick-Service Restaurant", the company has grown into the second largest quick-service chicken restaurant in the United States (Cathy, 2002; Chick-fil-A [CFA], 2011b). As of February 2011, the chain includes over 1,540 restaurants in locations in 39 states and Washington, D.C. (CFA, 2011a). At $3.58 billion, 2010 chain-wide sales were up 11.37 percent over 2009 (CFA, 2011a).
As of 2012 Chick-fil-a has a total of 1,600 restaurant locations, making them the second largest fast food restaurant chain in the U.S. (Chick-fil-a, 2012). This company falls under the quick service restaurant field and under the monopolistic competition market, which comes with a lot of different competitors. Chick-fil-a does not have too many direct competitors in the chicken fast-food industry, but when looking at the fast food industry as a whole they have quite a few competitors. When it comes to selling their main, and only product, chicken. Their main competitor would be KFC who is ranked number one in the chicken field, and overall for the quick service field McDonalds ranks number one.
Over the course of years new items would be added to the menu; however the original Chick-fil-A sandwich would always be the leading sandwich. Since 1967 Chick-fil-A has become the second largest quick service restaurant in the United States. Currently, there are over one thousand seven hundred locations in thirty nine states. In 2012 sales reached four point six billion dollars, this was a fourteen percent increase since 2011. Chick-fil-A’s SWOT analysis Strengths *Established in the United States *1700 locations in 39 states *Successful advertising slogan: “Eat morchicken” *Well known for its chicken sandwich and other chicken products.
By 1970 the chain had 18 outlets. Son Rich Snyder took over as president when his father died in 1976. Between 1976 and 1993 In-N-Out Burger expanded the chain to 93 locations and established a commissary facility to give the company greater control over its ingredients and created a company university to train new management. By 2003, the company had 171 locations in California, Arizona, and Nevada. In 2007, an opening in Tucson broke company records for most burgers sold in a day and week.
Competition also exists in the fast-casual restaurant segment, primarily on taste, quality and the freshness of the menu items and the ambience and condition of each restaurant. And what is the performance of Chipotle and fast-casual segment in the whole industry? According to the recently released Technomic report of the top 500 largest U.S. restaurant chains, fast casual concepts hold seven out of the top 10 positions, with Five Guys leading the way. In total, the top 10 fastest-growing chains' sales accounted for $7.8 billion, an 18 percent increase over
Appendix Current Financial Analysis Page 8 Income Statements Page 9 I. Situation Analysis Problems and Issues of Expansion Ruth’s Chris Steak House is one of the most well known and established fine dining steak houses in the U.S. Its popularity spreads across the world for serving high quality steaks and providing outstanding customer service. Ruth Fertel started the restaurant in New Orleans, LA back in 1965. Since then, the restaurant saw explosive growth in three decades from one humble restaurant to ninety-two, 82 in the US and 10 international locations in Canada, Mexico, Hong Kong and Taiwan. By far, the restaurant has the most locations in the fine dining steak house industry category beating its closest rival by nearly 30 locations.
UNIT 13- RECRUITMENT AND SELECTION TASK 1 (P1) RECRUITMENT PLANNING McDonalds The business began in 1940, with a restau rant opened by siblings Dick and Mac McDonald in San Bernardino, California. McDonald's Corporation is the world's largest chain of fast-food restaurants, primarily selling fast food. More recently, it also offers salads with the successful expansion of McDonald's into many international markets; the company has become a symbol of globalization. In 1974, McDonalds opened its first restaurant in the Auk. Today more than 2.5 million people in this country place their trust in McDonalds everyday, trusting the company to provide them with food of a high standard, quick service and value for money.
STRENGTHS | OPPORTUNITIES | 1. Belonging to a franchise with the support of Banco de Credito del Peru.2. Strong brand as Pizza Hut is a brand recognized worldwide since 1957.3. Cutting edge technology across the enterprise according to the franchise. | 1.
Unit 4 Case Analysis Eddie B. Oliver MKT 645 – Qualitative Research In Consumer Behavior California InterContinental University School of Business Dr. Ebenezer Robinson December 6, 2014 Abstract Wendy's is an international fast food chain restaurant founded by Dave Thomas on November 15, 1969, in Columbus, Ohio, United States. The company moved its headquarters to Dublin, Ohio, on January 29, 2006. As of March 1999, Wendy's was the world's third largest hamburger fast food chain with approximately 6,650 locations, following Burger King's 12,000 plus locations and McDonald's' 31,000 plus locations. On April 24, 2008, the company announced a merger with Triarc, the parent company of Arby's. Despite the new ownership, Wendy's headquarters remained in Dublin.