“Wendy’s: History and Life After Dave Thomas.”

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Unit 4 Case Analysis Eddie B. Oliver MKT 645 – Qualitative Research In Consumer Behavior California InterContinental University School of Business Dr. Ebenezer Robinson December 6, 2014 Abstract Wendy's is an international fast food chain restaurant founded by Dave Thomas on November 15, 1969, in Columbus, Ohio, United States. The company moved its headquarters to Dublin, Ohio, on January 29, 2006. As of March 1999, Wendy's was the world's third largest hamburger fast food chain with approximately 6,650 locations, following Burger King's 12,000 plus locations and McDonald's' 31,000 plus locations. On April 24, 2008, the company announced a merger with Triarc, the parent company of Arby's. Despite the new ownership, Wendy's headquarters remained in Dublin. Previously, Wendy's had rejected more than two buyout offers from Triarc Companies Inc. Following the merger, Triarc became known as Wendy's/Arby's Group, a publicly traded company. Approximately 77% of Wendy's restaurants are franchised, the majority of which are located in North America. Wendy's and its affiliates employ more than 47,000 people in its global operations. In fiscal year 2006, the firm had $2.469 billion (USD) in total sales. While Wendy's sets standards for exterior store appearance, food quality and menu, individual owners have control over hours of operations, interior decor, pricing and staff uniforms and wages. Wendy's menu consists primarily of hamburgers, chicken sandwiches, French fries and beverages, including the Frosty. Unlike Burger King and McDonald's, the company does not have a signature sandwich, such as the Whopper or the Big Mac. Instead, it has the Dave's Hot 'N Juicy quarter pound single introduced in 2011 as a reworking of the longstanding Wendy's Single, a square-pattied burger made with fresh ground beef

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