This book is a great resource for my paper because it supports that leaders grow their employees and make them happy. It lists the key traits to successful companies are employee happiness and what tactics these successful companies do to offer employee happiness. Having happy employees means they are productive, motivated, and care about their job. Employee happiness helps grow the success of these companies because it takes a team to get the work done and make a company successful. This is a reliable source because it is from Kaplan Library and the authors are very creditable within the business and educational world.
The cross training shows they are always aware and interested in the advancement of their employees. The cross-functional teams shows that the company values the ideas and interpersonal relationships of their employees. 3. How do cross-functional teams benefit Tootsie Roll Industries? Cross-functional teams are a major benefit, not just in Tootsie Roll.
After the meeting, Thomas decides to develop a highly skilled team of strategic partners (SPs) who will build strategic business partner relationships with the company’s business leaders. He realizes he will have to coach this new team to success and begins by instructing them on the first steps in building a strategic relationship. One of Thomas’s new SPs, Karen Johnson, catches on quickly and is selected as the first person to practice the techniques she has learned by building a partnership with the sales department. Her ultimate goal is to consult with sales leaders to uncover ways she can help them increase sales revenue. Eager to begin, Karen sets up a meeting with a high-performing sales operations manager, Jacob Reynolds, who was referred to her by a friend in sales.
All these things are characteristics of an individual with high self-efficacy. Self-efficacy paired with the ability to form perceptions and attributions are the main factors that can cause an employee to be successful in the telemarketer position. It is essential for people to understand the importance of how people form perceptions and attributions. It is even more important when your job requires you to use these perceptions and attributions to make sales and reach set goals, such as the company run by Joe Salatino. In this environment it is imperative that the employees are able to adapt and comprehend what is going on in their clients’ lives in order to increase their sales.
The leadership of each company had a strategic vision and put the processes in-place to achieve their goal. The companies were able to provide customers a superior product with service to match. The company’s leadership was able to provide positive impact in each area to make their organization successful. Each of the companies has remained there because they continue to be innovative and spread this attitude throughout their organizations. It is safe to assume that as long as each company continues to operate this way their competition will always be looking
Wells Fargo mission and vision statement is understandable. However, to add clarity to the vision to reach a wider variety of individuals, included should be that the company will build a lasting rapport with customers and diligently works to help all customers’ succeed financially. Wells Fargo develops the best people; know the numbers, and most of all know the clients. Wells Fargo mission and vision statement will assist the company in reaching its desired outcome by continuously putting their customers first. Knowing what the customer’s needs even if the customer does not know will help the company succeed.
Management accepts employees that follow the rules and do their job the way that management says to. * Expert Power: Employees listen and follow managers that have knowledge and that are experts in their fields. This helps employees do their jobs efficiently and effectively. Also having a manager with these special skills will make an employee follow the advice that is given to them. * Referent Power: Many employees have tried to emulate a manager because they respect and admire that manager.
Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
The best forms of motivation focus on what the employees deem to be important. Many organizations find that flexibility in job design increases an employee’s longevity with the organization, improves productivity and betters morale ("Reference for Business; Encyclopedia of Business", 2012). Some methods of motivation include empowerment; creativity and innovation; learning; quality of life; monetary incentives; and other incentives ("Reference for Business; Encyclopedia of Business", 2012). Empowerment means giving employees more responsibility and decision making authority so they can feel control over the tasks they are held responsible for and better equips them to carry out those tasks ("Reference for Business; Encyclopedia of Business", 2012). Creativity and Innovation gives employees the opportunity to use their ideas to improve a job, product, or service ("Reference for Business; Encyclopedia of Business", 2012).