Why the idea of talking to them and sorting out the problems becomes so hard?? The root cause is we give up on it. During these times we should be more patient and talk it all out with our partner. We should not forget that all materialistic things are temporary and futile. They are like illusions.
By avoiding this, you will be better off in the long run. Communication One of the biggest keys to conflict resolution is communication. Once a conflict is brought up, the people involved need to listen to one another and compromise the situation. Attitude One thing to also watch is the attitudes and demeanors of those involved. Are the parties hostile towards one another or are they mature and well mannered during this conflict.
It is too easy to assume that they are just not capable of performing any better. Usually it would mean that they are demotivated so you then need to look at why they might be feeling demotivated and what you can do to help to rectify this. The appraisal process should be used to get the employees point of view and discuss what each party could do to re motivate them and get an improved performance from them. These could include more training, improved working conditions or possibly solving employee disputes etc. You obviously cannot just give in to all demands an employee might make however and you have to discuss options in depth and try and find suitable outcomes to benefit both parties.
Evidence shows that, when we have problems and it seems to be impossible to solve them, the best way we can do is running away from them. As a consequence, we only expand the distance from the solution. They also have a plenty of influences to our working and life. In contrast, we should recognize our mistakes and apply the lessons given from that to avoid the risks. On the other hands, we need to try by ourselves and make more attempts to get the possible result in the future.
Put yourself in the customer’s position. How would you feel if this happened to you? Make sure you pay attention to your own body language; this also communicates understanding and empathy. Understanding goes a long way towards smoothing things over. Whether the customer’s complaint is legitimate or not is really irrelevant.
I sometimes have a weakness in the fact that I may be too honest with my answer and do not think before answering. I realize that when you are communicating with people, they really do not want the truth because it hurts and is offensive. I find that it is much easier for me to communicate, when I have knowledge of the conversation being discussed. I am very weak when it comes to starting a conversation and leading the discussion. I will avoid a conversation as much as possible when I have to present the information to be discussed.
If they believe they can't be successful, they can’t. Failure only exists in people's minds, and it is born the moment they decide to give up and stop working toward their goals. Yet, LeBoeuf agrees that although fear of failure should be avoided, there are some benefits people can gain from choosing to let fear of failure rule their lives. As stated in Fear of Failure, “Being ruled by a fear of failure lets you take the easy way out...Reacting to a fear a failure also provides a false sense of safety and security.” People can easily scratch a difficult task off their list and tell themselves that the goal is impossible, rather than trying to accept the challenge of reaching that goal. Also, by not trying, they give
* The uncertainty of how to answer and reply to tough questioning. * The fear of doing or saying something wrong.However it does not have to be like this, you can eradicate much of the uncertainty and anxiety by planning, preparing and following some simple rules. On this page discover tips and guidance on how to conduct yourself during a interview and also how to reply to tough or awkward questions. This advice is suitable for both experienced and inexperienced job seekers. When giving answers always provide enough information to satisfy what the interviewer.
Negative people can be also be aggressive bullying types who demand things done their way and always know best. How to handle them - try to get them to explain why they feel as they do, but don't waste time arguing. If the person is a bullying type, and you can avoid dealing with them, you may find it worthwhile keeping out of their way, as such a person is unlikely to change. Selfish people - bulldoze their way through their working life concentrating on their own needs and aims with no regard for others. They may never have grown out of the childhood 'I want this, I want that... ' attitude to life.
Playing the blame game only creates bigger problems which often leads to argueing off topic. Its better to handle one thing at a time and to take responsibility for your actions. We have all found ourselves asking someone"Why did you do that?" Its common to want to know why something occured in the manner that it did which is great because you want to identify the root of the problem. Skipping this step will make it possible to one not be able to complete the resolution process and two leave opportunity for it to happen again.