Constructive Conflict Communication

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Constructive Conflict Communication Grantham University Constructive Conflict Communication Unproductive conflict communication reflects a preoccupation with oneself and a disregard for the other. As a result communication tends to be negative. In unproductive conflict communication the first several minutes of an argument are the most important. The reason being these minutes set the stage on how the argument will be managed. In the middle of the argument is usually interrupted that stops the flow of talk making the argument either calm down or rise to a higher level. At the end of this conflict is either more communication to where both sides are seen or no progress has been made. Unproductive conflict communication differs from constructive conflict communication in many ways. Constructive conflict communication creates a supportive, positive climate that increases the possibility of resolving differences without harming the relationship. In the beginning stages of an argument it is important to start it productively. The people need to acknowledge each other’s feelings and concerns. In the middle of the now talk, side issues may come up but because this is now a talk and not an argument those issues can be brought up with ease and resolve. In the last stage they keep in mind the dual perspective to remain aware of each other’s viewpoints. In an argument that was not going well, I would agree with the person to stop the argument no matter what it was about. I would say “I agree, I see your points and see that I was in the wrong for not thinking the way that you are and I am sorry!” It is called the win-win solution. This would stop the argument with the person and make them feel like they won and I would be happy because the argument is now over. Instead of leaving the argument like that, I would give up both time to cool off and come back to it as a

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