2) Explain how communication affects relationships in the work setting If there is effective communication and people work as part of a team and help each other with workloads, this helps to build a trusting relationship with one another. In my work setting the relationships formed with those I support and look after is crucial. If an individual requires care or support they will want someone they know is caring, honest, reliable and trustworthy. It is important that when first communicating with an individual, that
:Verbal communication Verbal communication uses words to present ideas, thoughts and feelings. Good verbal communication is the ability to both explain and present our ideas clearly through the spoken word, and to listen carefully to other people. This will involve using a variety of approaches and styles appropriate to the audience we are addressing. Non-verbal communication This refers to the messages we send out to express ideas and opinions without talking. This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other visual aids.
1.1 Identify different reasons why people communicate. People communicate in order to share information with each other, we can communicate through speech, body language or even sign language; all these are designed to help us share our ideas and opinions, express our feelings, socialise with each other and live as a member of the community who can express their personal outlook on life with others. 1.2 Explain how effective communication affects all aspects of own work Service users communicate their needs and wishes with the care assistant so in order to provide self centered care, it is vital for communication to be affective. Some service users might struggle to express their needs however it is important to maintain the communication standards by for example using visual aids or other appropriate tools. This will allow service users to make informed choices regarding their care based on the options available 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
Unit 501 Use and develop systems that promote communication 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role In my work setting I have to communicate with lots of different people. From carers, other senior carers, management, service users their families and friends also other health care professionals. Good effective written and verbal communication and being able to use a variety of techniques promotes strong working relationships this will promote good quality care for the service user. Within my job role it is important that I communicate in the correct way to ensure that the needs of the service user is is understood and met. Before a new service user moves in to the home, either myself or the manager would go to visit the potential new service user to do an assessment this could be in their home, hospital setting or another home.
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
A Summary of Unit One A Summary of Unit One As writers sometimes you will need to summarize someone else’s thoughts or ideas. In order to do this properly you must, briefly restate, someone else’s content, in your own word’s (Behrens & Rosen, 2013, p. 3). When writing requires paraphrasing instead of quotations the writer needs to understand the work then put it to his/her own words. Quotation are only used when you need to use the exact language of someone else, these should be used scarcely. When writing, knowing how to write a summary, paraphrase, and quote a source is key conveying your ideas without plagiarizing someone else’s.
Being able to understand different practices and ways in Which of doing it. Staff and employees who have good communication skills are the people who will have the stronger more influential skills and through this will show a High range of self-confidence and a positive relationship. Working together and sharing different essential information and being able to work As a team member and to be able to show this through positive communication is Key. When you have negative vibes and bad tension between people it
Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload. Effective communication with colleagues brings good relationship and then working becomes easier because there will be cooperation and trust would be developed. This would also create mutual respect and better ways of rendering the expected service to the service user and build respect in the whole system. This also would make both parties effective listeners to understand each other better. Effective communication makes adequate information available when working with other professionals and thereby assisting the service users’ effectively.
Also building positive relationships is good for when it comes to sharing information, everyone knows what each one is doing, colleagues can support each other and enjoy their job better and runs smoothly. - Other professionals Social workers, etc, to provide quality care, and achieve the best outcome for all. for example, if you suspect a service user is suffering abuse, you would then be able to report it to the appropriate professionals, and work together for the safety and wellbeing of the client. - Others This could include families, or members of the community, any visitors etc. It is important to work in partnership with families as care would then be consistent for the user, to develop a bond with the family would mean the user could feel more and that the level of care is the same at
Why professionals choose to enter the helping field. Professionals that wish to enter the helping field are usually mature, sympathetic and established individuals who help others through stimulating conditions. They receive a sense of approval when they help people in need. The tasks in the helping professions are massive, but in numerous cases, the incentives are necessary. These professionals provide both direct and indirect services to people in need.