Bcom/275 Demonstrative Communication

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Demonstrative Communication Business Communication and Critical Thinking /BCOM/275 May 27, 2013 Steve Hynds Verbal and Nonverbal Communication Communication can be defined as the process of sending and receiving messages. (Communication 2013). Communication can be done both verbally as well as through nonverbal and unwritten forms also known as “Demonstrative” communication. Demonstrative communication includes nonverbal and unwritten communication between the sender and receiver involving tone of voice, body language, facial expressions, body posture and eye contact. The difficulty with non-verbal and unwritten communication is that the sender must convey the intended message, through body language, eye contact etc. and the listener must receive and interpret the message correctly. As with any form of communication, demonstrative communication can be positive, negative, effective, or ineffective for both the sender and receiver. Effective communication involves more than just delivering the message. The process involves the shared understanding of the feelings, thoughts, wants, needs, and intentions of the communicators, which may not be openly expressed in words. (Cheesebro, O’Connor & Rios, 2010) Effective Communication For any communication to be effective, it is important to understand how the receiver is interpreting the message. Because both oral and demonstrative communications are more effective when positive and less effective when negative, it is important that the sender be aware of the way or manor in which he or she is communicating. In the case of nonverbal communication, the sender must be aware of body language, facial expressions, posture and the way in which they make eye contact. In turn, the sender should also observe the receiver to gage whether or not they are receiving the message, and whether the receiver’s
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