All employees want to receive feedback so they have the opportunity to learn and further their careers. There are potential difficulties of conducting performance reviews such as employees taking the information you have given them in a negative way. They can also cause conflict within the organization if they are not conducted in the right manner and if they are not completely followed up on. Listening to an employee complain about certain areas of their jobs and not listening and following up on the reports will have a negative effect between the employer and employee. The main sources of conflict are emotional conflicts which are generally based on misunderstanding, and may be characterised by anger, fear, or other strong emotions which can cloud judgement and issues.
Frank may be the leading salesperson who has to deal with the situation when it actually happens (customer dissatisfaction). Ricardo, on the other hand, coming from a different culture with a different work experience may be the one that feel hostile regarding to Frank’s response, or depending on the scenario. Louise has lost her leadership skills in handling the situation after sensing of what her team is likely to be thinking and feeling in the situation. 2. How does Louise's personality (according to her MBTI score) play a role in this scenario?
When unethical decisions are made, everyone involved in the corporation and its well being are affected in a negative way and will jeopardize the well being of the business. “Ethical responsibilities of an organization’s management are to follow the generally held beliefs about behavior in society” (Wheelen and Hunger, pg 58). An ethical role within the corporation is not mandatory, however it is practiced in most businesses would be giving employees notices of
PART A Company Q is missing an opportunity to be a leader in the area of social responsibility within the community they serve and to their employees. Its current attitude towards social responsibility could impact their business for the long-term. They may continue to lose customers if it continues on this current self-destructive business path. They appear to be of the opinion that the high crimes rates are leading to losses. Perhaps they believe that the employees are contributing to the revenue losses and are stealing merchandise.
The employees may feel a certain way about the layoff of the co-workers and also it may effect how they work. Also another thing is the loss of valuable and knowledgeable employees may affect others too. The new hire people will have no one to ask if they do not understand or know how to perform a task asked of them. This can cause serious problems for productivity and for the patients at the clinic. The last disadvantage I think will be a problem to the Dodge Clinic is employees seeking employment elsewhere because they do not feel there job is secure.
In this specific case of research for the Houston Improv, the main party that suffers from any form of injury is the employee giving service. Employees getting continual negative comments or ratings could be suspended or terminated, and hypothetically could seek retribution on the customer that initially complained. Unethical behavior not only effects individuals but can affect the organization as well. The company could face injuries if defective data is obtained and viewed as a serious issue, reassessed by management, processed into a plan, implemented, and eventually found to be obsolete, which in the end, cost the company time, money, and may even damage their reputation. Additionally unethical behavior can cause a societal impact by shifting consumer’s opinions of service industries and establishments if continual unethical behavior is revealed to the public eye, therefore, causing less people to attend those types of
Management should natuarlly put systems in place for helping employees cope with stress and depression, Otherwise employees will be unproductive and in the case of a care home, They may take some anger and fustration out on people who do not deserve
Absenteeism can become a great burden on coworkers since they are the ones who have to pick up the slack from the absent employee. If an employee is excessively absent then the employer may consider terminating that employee which would raise the turnover rate. Accidents, Downtime, and
The conduct complained of must have had a deleterious effect on the employee’s job. 6. The harassment must have occurred during the scope of
When daily demands of caring for adults, whether they are elderly, have a mental or physical illness, or have substance abuse problems, are thrust onto a carer who has not received the correct training for the job, they will become frustrated, angry, tired or worn down by the demands of the job and this can lead to abusive behaviours by the care giver. Without correct training care givers may be unaware of available resources and assistance, if they have no training for managing people with difficult behaviours they may use physical force, which may be unintentional but in many cases it may be deliberate. A caregiver may also be under stress because they are not getting enough support from colleagues, or working in poor conditions, or someone may simply be unsuited to be a caregiver, making the caregiver become burned out, impatient and unable to keep from lashing out at the person they are caring