Essex Care Home Case Study

448 Words2 Pages
The Deanery an Essex care home was under investigation by BBC panorama which found residents being neglected and mistreated, An undercover reporter filmed one woman with dimentia who was mocked and slapped by staff, Also another resident with a terminal illness who needed the toilet and was ignored despite her cries for assistance, One man with a chronic illness was left lying in his own excrement. Peoples privacy and dignity and independance were not being met in this report, a man was left in his own excrement (this is abuse) And one woman was being mocked by staff and slapped (this is abuse) There is concerns about the quality of care planning, Unacceptable long waits for call bells to be answered and a lack of suitably skilled staff.…show more content…
Management should natuarlly put systems in place for helping employees cope with stress and depression, Otherwise employees will be unproductive and in the case of a care home, They may take some anger and fustration out on people who do not deserve…show more content…
Some facts also may indicate that some aids are substance abusers, A person under the influence of drugs or alcohol can potentially harm themselves or others. A common problam is lack of training in treating or giving care to people with certain conditions such as dimentia,alzheimers,depression, Even if willing to help, A carer can end up performing abuse acts perhaps because they are under authority to attend a service user in a way they do not know. Maybe staff were to busy rushing and not concentrating and giving full one on one care to that service user.another factor could be that the care staff were working in poor conditions such as not enough equiptment or poor lighting. i think maybe that there also could of been communication barriers between staff and service users or management and staff and matybe staff did not fully understand what they were doing was wrong. besides the above reasons there are many other triggers of
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