They may find it difficult to carry out physical tasks due to sensory loss. A person is unique and may have had different life experiences which means the way dementia affects them is personal to them. They have different likes/ dislikes and needs so we must try to meet these the best we can. 1.3 A person with dementia may feel excluded from society because the way they are treated by other's. They may not be given the opportunity to be involved just because other's haven't got the time of day for them.
Generally communication barriers can be categorised as follows: * Physical barriers include difficulties in hearing and seeing. * Intellectual barriers may occur because of the natural ability, home background or schooling that affects the perception and understanding of the receiver. * Emotional barriers include the, readiness, willingness or eagerness of the receiver- and the emotional status of the educator. * Environmental barriers might occur if there is too much noise or if the room is too congested. * Cultural barriers include those customs, beliefs or religious attitudes that may cause problems.
Working in the care environment you get used to observing people’s reactions like the change of pitch when they talk this is important as this could mean they are angry or stressed out. The body language can alter as well; facial expressions or no eye contact can mean they are unhappy or angry with someone. If these changes are recognised then the situation can be dealt with. Each individual has their own way of communicating like using their own mother tongue, their own cultural beliefs. Their own way of communicating because they can’t talk or hear properly or their own physical difficulties sometimes their age or gender plays a part.
This can mean their plumbing system but also means a problem going to the toilet. Sometimes it may be appropriate to use slang with your peers but in normal working with colleagues or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. Cultural differences – when the same thing means different things in two cultures, communication can be difficult. For example, it is seen as polite and respectful to make eye contact when speaking to someone in Western culture but in other cultures, for example in East Asia, it can be seen as rude and defiant. • Distress – when someone is distressed, they might find it hard to communicate.
This can cause the individual to experience frustration and feelings of inadequacy. Individuals experiencing sensory loss cannot experience the full extent of the programme as they may miss information such as facial expressions. Individual with sensory loss can miss out on important information that people without sensory loss can take for granted. An example of this may be an individual with a visual impairment may not be able to read written material such as a bank statement. An individual with a hearing impairment could miss or miss hear information such as someone informing them of a danger they may be heading towards.
Paralysis – or weakness could affect one side of the body more than the other making tasks like getting dressed difficult. Continence may also be affected. Ataxia – irregular, uncontrollable tremors affecting co-ordination of movements can make it difficult to write. Hands may shake and the person may become clumsy. Hormonal imbalances – damage to the hypothalamus or the pituitary glands can lead to insufficient or increased
A111 observing others is important as 1) It gives you an idea of what they may or may not be thinking and if they are interested in the subject matter 2) The person you are talking to may not be able to express themselves or communicate with you due to deafness or other physical problems A1V a) communication and language needs It is important to find out about other peoples needs as they may have difficulty understanding your language or they might be deaf. b) wishes and preferences. Everyone is an individual with different needs, by knowing their wishes and preferences you are then able to give them a more personalised care and a person centred approach to their care. Av a) Colleges Good communication allows the information about residents to be transferred without mistakes or information being lost in translation therefore allowing the care to be given correctly and appropriately b) Individuals using the services and carers Good communication allows the residents to get to know the cares therefore allowing care to be given and their care needs are met, also the residents feel
Eye contact and physical closeness could also be misinterpreted causing offence or an intrusion. Q5. The barriers of communication can either be physical such as a desk or closed door and environmental such lighting and noise. Lighting is important so as to be able to read the nonverbal communications properly for the understanding and sometimes safety of others and noise levels to be able to hear properly, preventing any confusion and ensuring information is understood. Physical proximity can also be a barrier depending on the individual’s cultures or social backgrounds as this may cause to
PWCS 31 – 3.2, 3.3, 3.5 SHC 31 – 3.2, 3.5 Question 6: When communicating with a person, there will often be misunderstandings. Give some examples of some misunderstandings that could occur and describe strategies to clarify these. (Give at least two examples here) 1. Attitude : attitude can affect communication because is a support worker have a negative attitude, they may not listen to the service users carefully and it can leads to misunderstanding 2.Emotion: when someone feel frustrated, angry or upset it can leads to misunderstanding 3. different types of communication style: it can be due to cultural or peer group pressure Cultural norms: lack of understanding different of different cultural phrase can cause misunderstanding 4. Not sharing a common language means each person may use words that the other does not understand, they may also use pitch or tone in an unfamiliar manner.
Their tone, speed and pitch of voice may change depending on how they are feeling. At times, physical posture is an indicator of communication as a more open posture could indicate welcoming. Lastly, their mobility can show whether they are feeling depressed or anxious. 1.2: Give examples of how carers and others may misinterpret communication: One way is in the form of aggression. Carers may interpret behaviour as aggressive whereas it could be a sign of frustration from being in pain or falling ill. Another way is when an individual with dementia may shout and this can be seen as disruptive but it could actually mean that they have a need that has to be met such as going to the toilet or they are hungry.