Safeguarding and Protection in Health and Social Care

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Assignment 201 Task A - Answers A1 1) Verbal - spoken communication using words and sounds either face to face people or as a recording. 2) Signing – communication that involves the use of hand facial expression or body movements to represent the speakers thought. 3) Written – a presentation of languages using a symbols and signs as a textual medium. 4) Body language – the use of bode posture/gestures and facial expressions to communicate thoughts and meanings. A11 1) Interaction - with each other and create social bonds 2) Express emotions – love hate likes and dislikes. 3) Seek information – find things out. 4) Give information – help others find things. 5) persuasion – to get others to do things for you. A111 observing others is important as 1) It gives you an idea of what they may or may not be thinking and if they are interested in the subject matter 2) The person you are talking to may not be able to express themselves or communicate with you due to deafness or other physical problems A1V a) communication and language needs It is important to find out about other peoples needs as they may have difficulty understanding your language or they might be deaf. b) wishes and preferences. Everyone is an individual with different needs, by knowing their wishes and preferences you are then able to give them a more personalised care and a person centred approach to their care. Av a) Colleges Good communication allows the information about residents to be transferred without mistakes or information being lost in translation therefore allowing the care to be given correctly and appropriately b) Individuals using the services and carers Good communication allows the residents to get to know the cares therefore allowing care to be given and their care needs are met, also the residents feel
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