It can effectively take the people in the same direction, sharing the same goals. (Lansdale, 2003). In this way, the important task of a leader is to make an action plan and encourage the team members to achieve the negotiated goals. Leadership is a major concern to the health care system. Its style is based on personal, professional and organisational value system because leaders provide shape to clinical practice with their qualities.
Patients should always be the focus of an organization’s quality improvement strategy. Patients rely on hospital organizations for their products and services and thus have expectations and needs. It is only fair that these services, needs and products are delivered with the highest quality. The patient stimulated quality emphases the process and results. It requires that services are detailed because the priority is the patient’s perspective, thus making them very important to the organization.
Healthcare managers must motivate and lead in a constantly changing environment. They deal with issues such as motivating staff, managing conflict, and team-building. However, healthcare managers need to deal with issues within a very diverse population. Employees in health systems range from low skilled workers to highly trained professionals. Currently there is a shortage of nurses in clinical care.
Roles and Functions Krystal Archer HCS/325 May 20th, 2013 Cynthia Bubb The roles and functions of a health care manager can, if handled correctly, create an optimal work environment and build a strong and successful team. Health care managers are major strategic players in the overall success of an organization, and it is essential that any current or aspiring health care manager thoroughly understand their roles and functions. There are four major functions of a manager in a health care setting. Managers must plan, organize, lead and control. A manager makes plans based upon goals that have been established for the department or the organization.
According to Anderson, P., & Pulich, M. (2002), “When a person is promoted, it is the boss’s opinion that the person has the potential to be able to learn and effectively implement the managerial functions of planning, organizing, leading, and controlling.” The most important role for a health care manager is as a leader, and the best tool of a manager is communication. In the planning process, managers have to set goals and devise a plan of action to obtain those goals. Both short term and long term goals have to be identified and adjusted when needed. The communication of the goals and the plans of action to obtain the goals is clear and understandable. Decision making of the goals keeping in mind alternatives of the plan of action would be a good thing in the event of situational changes.
Effective Approaches in Leadership and Management: Continuous Quality Improvement and Patient Satisfaction Grand Canyon University NRS-451V June 23, 2013 Effective Approaches in Leadership and Management: Continuous Quality Improvement and Patient Satisfaction Continuous quality improvement and patient satisfaction are two very important topics for leadership and management teams in any healthcare facility. Quality improvement programs improve upon current practices to ensure patient safety and nursing care are up to date with current evidence-based nursing research. Feedback given by patients in patient satisfaction scores allow management to develop ways to not only improve a patient’s experience in a facility, but also the quality of care that is given by the healthcare team. These two topics often overlap each other in many goals set out by the leadership and management teams. The author of this paper, an emergency department nurse, will compare and contrast how she would expect nursing leaders and management to approach these issues in her department.
It is a necessity that the cadre should carry a value with the purpose of customers (employers, physicians, and patients) is the main important asset of health care organizations. The planning and marketing prototype represented herein is intended to assist HCOs with keeping customers. The position of healthcare marketing in an HCO’s strategic planning process is to properly care for their members. It is extremely critical for organizations to provide the best care for their patients. Some organizations such as Kaiser Permanente provide immaculate care to their patients.
Name: Topic: Reflective Essay Tutor: Date: Introduction Comprehensive Health Assessment is a successful clinical system usually used to provide comprehensive medical history for patients. The information collected becomes stored in one essential location for easy access in the future (Lenox (2007). Furthermore, a comprehensive health assessment is a process of steadily collecting and analyzing data to be used in making important judgments about patient’s health and other life processes for individuals and families. It includes critical analysis of data in order to come up with diagnosis and to recognize mutual problems. Health assessment plays a major role in the identification of individual’s strengths so that they are assimilated into healthcare planning.
Within the social care profession one of the key attributes needed is to maintain a high level of inter-professionalism. Inter-professional practice within the healthcare system is where two or more professionals work in partnership to deliver the most efficient and effective service of care (Shardlow & Doel 1995). The World Health Organisation is the regulatory body within the health care system and states that when health professionals work together they provide a better standard of care. As defined by the WHO, ‘Working in a team enables the professions to solve complex health problems that cannot be adequately dealt with by one profession alone’. The inter-professional practice is always centred around the patient and team.
4). With all the current changes occurring in the healthcare industry, nursing leadership is critical in instilling confidence and support among staff to meet the challenges poised by the rapid changes in the healthcare industry. Efforts by CMS to increase quality and patient satisfaction as evidenced by the importance of HCAHPS scores highlight effective nursing leadership, as they will use their skills in diagnosing, adapting, and communicating comprehensive initiatives that improve patient satisfaction metrics. Due to the complexity of the healthcare industry it requires leaders who possess high interpersonal relationship skills to encourage and motivate staff in meeting and exceeding patient satisfaction and continuous quality improvement (CQI)