Walmart Case Answers

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Q1) Important factors that led to Wal-Mart’s success include: • Flexibility • Dependability (on time delivery record) • Low Cost Strategy • Quality Service • Speed (Sundown Rule, Ten feet attitude rule) • Quality of Performance • Distribution Channel • Forecasting Q2) Environmental factors which may have the most impact on the company in next 5 years are as follows • TECHNOLOGICAL FACTORS: Latest technologies help in improving the marketability of the product plus make it more consumers friendly. Therefore, it is important for the Wal-mart to keep a pace with the changing technologies in order to survive in the long run. • SOCIAL FACTORS: Social factors include the society as a whole alongside its preferences and priorities like the buying and consumption pattern, beliefs of people their purchasing power etc. • SUPPLIERS: Suppliers are those people who are responsible for supplying necessary inputs to the organization and ensure the smooth flow of production. If Wal-Mart by some reasons is unable to maintain their healthy relationship with the suppliers they can get out of course of their basic objective of supplying every good under one roof. • COMPETITORS: Competitors can be called the close rivals and in order to survive the competition. Wal-Mart has to keep a close look in the market and formulate its policies and strategies as such to face the competition. • INTERNAL RELATIONSHIP: Factors like the amount of support the top management enjoys from its shareholders, employees and the board of directors also affects the smooth functioning of a business. If Wal-Mart do not co-ordinate with them they may lose their key competency of providing best quality service. • VALUE SYSTEM: It implies the culture and norms of the business. In other words, it means the regulatory framework of a business and every member of the organization

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