Outcome 1 Understand why communication is important in the work setting Assessment Criteria The learner can: 1. Identify different reasons why people communicate 2. Explain how effective communication affects all aspects of own work 3. Explain why it is important to observe an individual’s reactions when communicating with them. Unit 001 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals Assessment Criteria The learner can: 1.
3. Describe ways the assessment and planning process or documentation can be adapted to maximise an individual’s ownership and control of it. Outcome 3 Be able to contribute to the planning of care or support Take account of factors that may influence the type and level of care or support to be provided Learning disabilities and Physical disabilities are just a few factors that may influence the level of care provided. Outcome 6 Be able to facilitate a review of care plans and their implementation 3. Use feedback and monitoring/other information to evaluate whether the plan has achieved its objectives It is important to monitor and use feedback to establish whether the person centred planning is being done well and having a positive impact on the persons life.
The object of counselling skills training and supervision is to help trainees, in the skills areas targeted by their training programmes, move more in the direction of making choices that reflect strength. For example, in the skills area of active listening the objective would be to enable you to make stronger choices in the process not only of understanding clients but also in showing that understanding to them. When thinking of any area of helper or client communication, there are two main considerations: first, what are the components of skilled external behaviour and, second, what interferes with or
Be able to meet the communication and language needs, wishes and preferences of individuals | TASK 2 2.2 Identify Two ways of finding out the communication and language needs of an individual In your work place For each method, describe how effective it is at establishing the needs of the individual. Method and what factors need to be considered when promoting effective communication Method One | Verbal | How effective is this method?Method: | Able to understand and express their needs
STUDY PACK FOR Unit 4222 324 Support individuals with specific communication needs Learning outcomes: 1 Understand specific communication needs and factors affecting them 2 Be able to contribute to establishing the nature of specific communication of individuals and ways to address them 3 Be able to interact with individuals using their preferred communication 4 Be able to promote communication between the individuals and others 5 Know how to support the use of communication technology and aids 6 Be able to review an individual’s communication needs and the support provided to address them Resources; Communication policy and procedure information Information on local resources and technological support for specific communication needs Outcome 1 Explain why it is important to meet the communication needs of individuals. 01.1 So that they have an equal opportunity to have a say in the decisions made and to express ther individual wants and needs, If a person cannot effectively communicate then there needs may not be met and therefore there care cannot be person centered. Explain how your own role and practice can impact on communication with an individual who has specific communication needs. Describe an example from your own work practice. 01.2 A young adult with anorexia nervosa has a built in anorexic filter this means that they take what you say and filter it through and generally translate what has been said into a more negative statement.
It will also consider, from an individual’s perspective, how this effects the personal interaction. More research into other people’s cultural values and beliefs may be required before we cast an internal thought process of judgment on how best to offer advice. 2. Introduction The principles of interpersonal communication are; showing the ability that you are able to learn, relate, to influence, to play and to help others achieve higher awareness of their own personal disclosure skills. ‘Interpersonal communication is the communication that takes place between to persons who have an established relationship; the people are in some way ‘connected’ (De Vito, 2004, page 4).
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
Effective communication can affect: * service provision * teamwork * participation, support and trust * empathy and shared understanding * recording and reporting 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. Importance of observing an individual’s reactions may include: * to understand what an individual is trying to express * to meet the * to identify any changes in an individual’s needs * to enable effective communication 2. Understand how to meet the communication and language needs, wishes and preferences of an individual. 2.1 Explain why it is important to find out an individual’scommunication and language needs, wishes and preferences. An individual is someone requiring care or support Preferences may be based on: * beliefs * values * culture Importance of finding out an individual’s needs, wishes and preferences may include: * to enable effective communication * to understand what an individual is trying to express * to understand an individuals’ needs, wishes, beliefs, values and culture * to avoid the individual feeling excluded * to avoid the individual becoming distressed, frustrated or frightened * to support the individual to be fully involved in their daily life 2.2 Describe a range of communication methods.
2. Retention – humans need to be able to remember details of the behaviour in order to learn and later reproduce the behaviour. 3. Reproduction – in reproducing a behavior, an individual must organize his or her responses in accordance with the model behavior. This ability can improve with practice.
Learning to work as a team and resolving any differences that may occur. Personality types are also used to determine how well you communicate effectively. A thinker seeks out truth on