Also the employer has a duty of care for the staff members to ensure that the working conditions are safe and suitable to deliver the service to the individuals. Duty of care is a legal obligation that is usually imposed on an individual person requiring them to keep to a standard of reasonable care while undertaking or performing acts of duty that could possibly harm others. Having a duty of care towards the people you work with is not just unique to social care; all professions who work with people have a duty of care. These people can be nurses, doctors, teachers, midwives, foster carers, and many more. Thinking about the duty of care that you owe to people is helpful when you are planning your work.
A personal relationship is informal, and any information you wish can be shared. 1.2- In the health and social care setting there are many different working relationships. These relationships will include: colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner.
These are in place not only to protect and guide individuals, but also their families, friends, their property, work colleagues, your employer and yourself. Working in care you are accountable for your own work and to take responsibility for maintaining & improving your knowledge skills. Keep accurate and up to date records and protect confidential information. Safeguarding individuals from harm or being treated unfairly. Understand that people have the right to make choices, help them to remain independent, fulfilling their lives.
The social care worker must have a working relationship with service users. The relationship between the social care worker and line manager is another example of a working relationship. This relationship must stay professional within the adult care setting. Explain why it is important that social care workers work in partnership with individuals using the service and their family. It is important that social care workers work together with service users and their families as both have a common goal to protect the service users.
Promoting services user’s choice and rights to the best of your ability. You would be responsible for assessing possible risks. You must remain professional throughout you role making sure you are ad-hearing to confidentiality, keeping up to date and accurate records of the care you have or are providing to service users. If you are not sure about any part of your work you or have concerns then you must speak to the manager straight away to make sure that no mistakes are made. Duty of care is central to all that you do at work, it is not something extra.
Ensuring the environment they live in is safe and clean by filling out cleaning rotas and keeping appropriate doors locked for supervised access. Also following all of the Codes of Practice. Explain how duty of care contributes to the safeguarding or protection of individuals. Following a code of practice sets out a basis for your work ethics and makes you stop and think if you are working in the best interests of the people you are supporting and to keep them away from harm. Also to safeguard this means for all Multi-Disciplinary teams and families working together and taking responsibility for the service users and their safety especially those with a history of abuse.
No matter who it is you are addressing you must always ensure that you maintain a professional manner. OUTCOME 2 2.1 It is important to adhere to to the agreed scope of the job role as this sets out the boundaries in your job role, it enables you to know your responsibilities and your role. It is also a way of knowing you own competence level and skills, and to know you job role. 2.2 Agreed ways of working are your policies and procedures, guidelines and individuals care plan. To carry out agreed ways of working you follow the care plans.
Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends. Whilst a professional manner should be maintained to all, you would address your manager in a different way to your collegues and a doctor in a different manner to a service user. An appropriate language and demeanor should be employed to appropriate relationship. Be able to work in ways that are agreed with the employer Describe why it is important to adhere to agreed scope of the job Adhereing to the scope of the job is important as following the boundaries set will allow you to know your role and the responsibilites expected by your employer. The tasks that you carry out should only be ones that you are trained for or you could injure yourself or others doing duties
Such as local authorities; Other professional relationships; which may include the users of the service and their families and / health professionals. 2.1 Describe why it is important to adhere to the agreed scope of the job role. It is important to adhere to the agreed scope of own job role in order to fulfil defined roles and responsibilities within own job description. Also as part of a contract of employment, employees have a legal responsibility to fulfil; including the need to apply professional boundaries, as well as be accountable, in order to work within professional limitations and meet
Other relationships formed can be of a romantic nature, based on love and family bonds. 2. There are many different working relationships within a care settings, such as - * Relationships between co – workers * Between worker and manager * Relationships with teams * Relationships between different health professionals, such as local authorities * Other professional relationships, which may include the users of the service and their families Outcome 2 – Be able to work in ways that are agreed with the employer 1. It is important to adhere to the agreed scope of the job role in order to fulfil defined roles and responsibilities within the job description. Also, as part of a contract of employment, employees have a legal responsibility to fulfil, including the need to apply professional boundaries in order to work within professional limitations and meet the required performance of the job.