System Analysis and Design 10th Edition, Chapter One Case Study

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CHAPTER ONE CASE SOLUTION: Hudson Kayak Adventure Question 1 Hudson Kayak Adventures Business Profile Hudson Kayak Adventure is a multipurpose company involved in three main areas namely rentals, instruction and tour guide. The company has been in business for over two years and have a wealth of experience in the instruction and tour business ORGANIZATION The organization structure of Hudson Kayak Adventure is relatively small, comprising of two main partners and a part-time staff. RESOURCES Hudson and Kayak Adventure's company resources includes the following: a. sixteen (16) rental kayaks of various types length and capacities. b. Eight (8) car-top carriers. c. Large assortment of accessories and safety equipment. d. Experienced web designer e. Experienced sales representative CUSTOMERS The customer of Hudson and kayak have testified that the company is attractive and informative, and most of these customers make advance reservation for tours and instruction sessions because some of them come from out of town. there are also walk in costumer. WEB BASED MARKETING POTENTIAL. Hudson's web based marketing potential is really high considering that one of the team member is a web designer and have designed a website that advertises the business. And in addition to this, they also advertise in a local magazine. Question2 Hudson kayak's main functions are: 1. Rentals 2. Instructions and 3. Guided Tours. Model check reservation availability enter reservation details confirm reservation expect customer's arrival Process Process Process Result HKA business model check reservation availability enter reservation details confirm reservation expect customer's arrival Process Process Process Result HKA business model Receive reservation requests Receive reservation requests Question 3 The type of

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