◦ Provide prompt service to customers Another customer has entered the salon it is for the cancelled appointment, she is enquiring if her cancelled appointment is still available? ◦ Identify when they, or the organisation, is unable to address the customer needs and the appropriate course of action to take She is informed that her cancelled appointment has been filled and another appointment date is offered to the customer, however she is undecided. She is given a business card with a selection of dates that are currently available tomorrow and the customer leaves. ◦ Establish and maintain rapport with customers The customer having her hair wash is now back in the chair for her perm. It is explained to her that the hair will be permed
If any staff can not attend there will be minutes notes written up after meeting and you will receive a copy along with staff who attended any questions in relation to anything brought up in the meeting can be answered by the Practice manger of the Practice Doctors. 6. Is there an alternative date/ time/ venue if necessary? If for any reason the Mall Surgery is unavailable the meeting will be held at the House Surgery in Bunbury Street all staff will be notified of the change by either message or phone call. 7.
25. Which task can the nurse delegate to the UAP? A) Teach Jonathan how to use the electric wheelchair. B) Assess Jonathan's ability to perform activities of daily living. C) Measure the intake and output (I&0) for the client taking diuretics.
Training of all health care staff will be provided by Angela D Gay RN, Program Developer. The Director of the Urban Ministries Clinic will remain giving oversight and being overseer. The senior staff nurse/charge nurse will be responsible for assuring patients are being screened for communicable diseases and that follow appointments are being made to continue success within the community. One of the participating nurses will be selected to collect and tally the quality of the questionnaires on an ongoing basis. As each client comes into the clinic they will sign in and complete history.
In my work place, we have three handovers on the beginning of each shift, to talk about how each resident is doing, any health problems etc to keep all staff on the same page. We record and report any new information to our nurse in charge and document it in their daily notes. We also communicate through the staff notice board, staff meetings, and meetings with our line manager. Effective communication is important as it ensures that the information being told is clear, concise, accurate and informative. This ensures that there is a decrease in the mistakes in the care that someone is receiving on a daily basis.
In order to honor the requests, they must be submitted two weeks in advance. Carol references to nursing policies and hospital’s rules. She distributes a copy of this policy to all the nurses in presence. Carol informs the staff of the immediate counseling procedure and references the HR department’s role and function for this purpose. Carol also hands out the nurse’s job description adding that hiring of new nurse is always expensive and her preference to work with all
“I want a wife to keep track of the children’s doctors and dentist appointments. And to keep track of mine, too.” (1971, para. 3). The writer uses specific language to let the readers know the different chores and tasks a wife has to do day in and day out. “I want a wife who will keep my clothes clean, ironed, mended, replaced when need be, and who will see to it that my personal things are kept in their proper place so that I can find what I need the minute I need it.” (para.
The role of her key worker who is a female is to assist Miss M with all her personal care, and to report any concern to the line manager who would refer it to Miss M’s GP. The role of the family members is to always be there for Miss M, to visit her regularly and to take her to the synagogue every week. The role of the others like the GP, Nurse and Psychiatrist is to provide Miss M with adequate health checks and monitor her medication. 3.3 Support family members to understand person centred approaches and agreed ways of working When the outcomes have been established in the case of Miss M, the manager asked me to talk them through the principles of person centred care and I immediately gave them a brief lecture on how and why they should maintain Miss M rights, choices, privacy, dignity, personality and how to do so using the policies and procedures of the home since nothing can be done from a vacuum. In this way, the family members understood the need of carrying out all their roles in accordance with the laid down rule of the home in order to give Miss M quality care
Provision nine states that a nurse is responsible for articulating nursing values and maintaining integrity of the profession (Martha D.M. Fowler, 2010). This can be accomplished by becoming a mentor for nurses who have just graduated. I could sign up to be a preceptor and really share with the new nurse the values of nursing, as well as demonstrate the integrity and core values of the profession. I could easily go through each of the nine provisions to the ANA Code of Ethics and demonstrate how I can use each one in my daily life as a registered nurse.
Unit 18: Health and Safety Procedures in the Workplace 1.1 Define the main responsibilities for health and safety in the workplace of the following: a) employers: The employer has a responsibility for health and safety of all the staff, children and visitors to the nursery premises. The manager and deputy manager are responsible to ensure all policies are reviewed and regularly updated to cover any legal changes. The manager and deputy are to ensure that all staff read and implement the policies within the nursery and that a copy of the policies are easily available for staff to review when needed. The manager and deputy should have first aid training and the responsibility to ensure the first aid box has appropriate materials that are within date and refill when needed. The manager or deputy are to review accident records on a monthly basis to identify any recurring causes of the accidents and amend the situation.